Billing Analyst - Hybrid/Remote, End-to-End Focus

TROSTAN DENE LTD; Lancashire; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid work

Salary £28k

Holidays 25+ days

Maternity/Paternity Leave

Employee rewards

Pension 8%

Discounts & perks

Cycle-to-work

Training & progression

Job summary

TROSTAN DENE LTD in Chorley is seeking a Billing Analyst to support the Billing Manager in delivering accurate data reporting to customers and internal stakeholders.

The role is hybrid/remote with home days on Tuesdays and Thursdays, 8:45am–5:30pm, and opportunities for progression, training and involvement in system updates, revenue assurance and ad hoc projects. A passion for accuracy, attention to detail and experience in billing are essential.

Qualifications

• Proven experience in a billing role (telecoms or energy preferred).
• Experience in a fast-paced business environment.
• High level of integrity, attention to detail and accuracy.

Responsibilities

• Manage the end-to-end billing process, ensuring accuracy and meeting monthly deadlines.
• Input and maintain billing data within the Ability system.
• Check and resolve billing discrepancies, escalating issues when required.
• Deal with internal and customer billing queries.
• Load, reconcile and validate supplier CDRs, challenging inaccuracies.
• Work with the billing system provider on system updates, loaders and issues.
• Maintain tariffs, destination tables and other billing system information.
• Produce customer reports and support revenue assurance, system testing and ad hoc projects.

Skills

Billing experience

Fast-paced environment

Attention to detail

Integrity

Job description

TROSTAN DENE LTD in Chorley is seeking a Billing Analyst to support the Billing Manager in delivering accurate data reporting to customers and internal stakeholders.

The role is hybrid/remote with home days on Tuesdays and Thursdays, 8:45am–5:30pm, and opportunities for progression, training and involvement in system updates, revenue assurance and ad hoc projects. A passion for accuracy, attention to detail and experience in billing are essential.