Billing Administrator

Clymac; Loughborough; On-site; GBP 26,000; Full time

Job summary

Clymac is seeking a Billing Administrator to join its invoicing team. The successful candidate will be responsible for managing databases, generating invoices, and providing excellent customer service. This role offers a competitive salary, comprehensive benefits, and opportunities for professional development within a supportive team environment.

Benefits

Pension Scheme

Life Assurance 4x Salary

Paid Holidays plus Bank Holidays

Mental Health & Well-being scheme

Access to continued training

Development & Progression opportunities

Qualifications

• Self-motivated and proactive.
• Customer focused with the ability to resolve queries efficiently.
• High attention to detail and ability to handle multiple priorities.

Responsibilities

• Manage daily invoicing and customer queries.
• Maintain accurate invoicing database and follow up on internal requests.
• Communicate effectively with internal teams and clients.

Skills

Administration skills

Communication skills

Organizational skills

Data manipulation

Job description

Why Clymac?

Are you passionate about safety and security? Since 1992,Clymachas been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients.

At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you!

Basic Salary – upto £25,396 per annum depending on experience

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Clymac’s Billing Administrator’s

Work as part of the invoicing team to ensure that accurate Invoicing and effective customer service is provided across all functions within the business, always maintaining a professional & courteous approach supporting our Customer Charter.

• Daily database management of open Engineering jobs
• Pricing and invoicing generation daily
• Chasing internal departments for required information to enable invoicing to take place.
• Submission of customer reports
• Uploading invoices to customer invoicing portals
• Investigation of invoice queries and raising credit notes
• Maintenance of invoicing database
• Any ad hoc duties as and when required to support the business.
• Retrieve all phone and email messages and process accordingly within SLA.
• Management of customer queries and complaints through to completion
• Processing of orders to ensure all work is carried out and invoice created.
• Proactive approach to management of customers work load
• Cost & close all jobs for invoicing in accordance with customer requirements.
• Liaise with all internal teams to ensure effective response to customers and work completed within SLA
• Effective communication with internal and external customers

Who We're Looking For

At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee - positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team - we are looking for candidates who:

• Self-motivated, with a proactive approach to workload
• The ability to work independently with a passion to learn.
• Be able to demonstrate excellent administration skills
• Customer focused with the ability to resolve customer queries efficiently.
• Analytical in approach
• Exhibit a high degree of professionalism and resilience.
• Experience of manipulating data using Microsoft Excel and other appropriate packages
• Strong organisational skills
• High attention to detail
• The ability to handle multiple priorities with a structured approach
• Experience working on customer portals.

Our Commitment to Attracting, Rewarding & Retaining Talent

At Clymac, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.

• Basic Salary – £25,396.00
• Pension Scheme
• Life Assurance 4x Salary
• Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
• Paid Holidays plus Bank Holidays (25 days standard plus Bank Holidays)
• Mental Health & Well-being scheme
• Access to continued training at the Marlowe Academy
• Development & Progression opportunities

A Little More About Clymac

At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care.

Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry.

Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client.

Our Businesses Include:

• Clymac clymac.co.uk/careers
• Alarm Communications acl.uk.com/careers
• FAFS Fire & Security fafsfireandsecurity.com/careers
• Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/
• Morgan Fire Protection morganfire.co.uk/recruitment/
• Marlowe Smoke Control marlowe-aov.co.uk/careers/
• Marlowe Fire & Security marlowefireandsecurity.com/vacancies/

Equal Opportunities

At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.