Bilingual Operational Excellence Manager (English + German)

TN United Kingdom; Lancaster; Remote; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Bilingual Operational Excellence Manager to lead transformative projects across the Food & Beverage and Manufacturing sectors. This full-time position offers a unique opportunity to implement innovative software solutions while coaching clients to achieve significant productivity gains. The role requires frequent travel and strong interpersonal skills, as you will work closely with diverse teams to drive continuous improvement initiatives. If you are passionate about operational excellence and thrive in dynamic environments, this role could be your next career-defining opportunity.

Qualifications

• 5+ years of experience in manufacturing leadership roles.
• Fluent in English and German, with strong interpersonal skills.
• Experience in coaching and continuous improvement.

Responsibilities

• Oversees and coaches multiple customers on operational excellence.
• Trains clients on workflows using Redzone software.
• Facilitates performance tracking and process improvements.

Skills

Bilingual in English and German

Operations Leadership

Continuous Improvement

Overall Equipment Effectiveness (OEE)

Interpersonal Skills

MS Office Suite

Technical Communication

Education

Engineering

Manufacturing Management

Business Management

Tools

QAD Redzone Software

Programmable Logic Controllers (PLC)

Job description

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Bilingual Operational Excellence Manager (English + German), Lancaster

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Client:

QAD

Location:

Lancaster, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

52913014a803

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Description

The OpEx Manager is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG, and General Manufacturing industries through the implementation of QAD Redzone software and expert-level coaching. OpEx managers work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading through doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains.

• This position is Full Time, Exempt, Remote and required to travel 42 weeks, Monday through Thursday (annually). Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed.
• Must be based in the UK or willing and able to obtain UK working visa with frequent travel to UK.
• Bilingual in English and German required

Responsibilities

• Oversees and coaches 5-7 customers at a time
• Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
• Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
• Tracks performance data and customer uplifts throughout the deployment
• Leads process improvement and kaizen activities for customers
• Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results
• Facilitates remote weekly customer progress meetings
• Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer
• Manages project schedules with customers
• Provides Success Assessments upon project completion
• Delivers executive overviews and provides customers with information related to all Redzone programs
• Troubleshoots customer technical issues as needed
• Supports customer identification of next steps in their Redzone journey
• Other duties as assigned

Qualifications

• Fluent in both English and German
• Senior Operations Leadership experience in manufacturing environments
• Ability to work in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager
• Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement
• Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients
• Ability to develop/maintain strong relationships with clients and internal teams
• Excellent interpersonal and organizational skills
• Strong written and verbal communication skills
• Sound judgment and excellent assessment skills
• Ability to manage time effectively and to work in a high paced, high growth environment
• Ability to prioritize tasks within active projects to meet critical path deadlines
• Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook)
• Tech friendly and comfortable communicating technical requirements about networking, wireless, and software information
• Able to learn software required to perform successfully in this position
• Programmable Logic Controller (PLC) experience and familiarity is desired, but not required

Education/Experience

• Relevant fields of study can include but are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management
• Minimum of 5 years of manufacturing experience in progressive Operations and/or Leadership roles
• 2 years in a similar position, providing direct coaching to business clients, is desired but not required