Bilingual Medical Information Specialist (Dutch)

Hyper Recruitment Solutions Ltd; England; On-site; GBP 32,000 - 45,000; Full time

Job summary

Hyper Recruitment Solutions Ltd is seeking a bilingual Medical Information Customer Experience Specialist to support healthcare professionals and patients with accurate medical information in English and Dutch. You will handle inquiries across multiple channels, document interactions, and contribute to content management and process improvements.

This role offers opportunities to develop expertise in medical information, collaborate with cross-functional teams, and deliver a high-quality

Qualifications

• Degree in life science/healthcare field.
• 1–2 years in medical information or customer service.
• Fluent in English and Dutch (C2), with strong communication skills.

Responsibilities

• Provide medical and technical information to healthcare professionals and patients in English and Dutch.
• Respond to inquiries via phone, email, webform, live chat, or mail, following SOPs and regulatory guidelines.
• Document interactions accurately and report adverse events and product quality issues as required.
• Support escalation management and content creation within therapeutic areas.
• Act as internal point of contact to ensure data is current and issues are addressed promptly.

Skills

English

Dutch

Education

Bachelor's degree in Life Science/Healthcare

Job description

Hyper Recruitment Solutions Ltd is seeking a bilingual Medical Information Customer Experience Specialist to support healthcare professionals and patients with accurate medical information in English and Dutch. You will handle inquiries across multiple channels, document interactions, and contribute to content management and process improvements.

This role offers opportunities to develop expertise in medical information, collaborate with cross-functional teams, and deliver a high-quality