Bilingual EMEA Client Services Lead

Brand Partnership Group; Greater London; On-site; GBP 44,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Sick pay

Discounts

Development opportunities

Job summary

Blue Square seeks a bilingual EMEA Client Services expert to join our retail excellence programme in the UK. You’ll act as the direct link between the UK Hub, market client and in-market partner agency, managing campaigns and end-to-end service delivery while applying your language skills and commercial focus.

In this role you’ll travel across European markets, maintain strong client relationships, monitor budgets and KPIs, and drive performance.

Qualifications

• Business fluency in English and French (written and spoken).
• Experience in account management or customer-facing roles.
• Willing to travel for in-market assignments.

Responsibilities

• Act as the key link between the UK Hub, market client and in-market partner agency.
• Manage client campaigns, requests, projects and end-to-end service delivery.
• Provide clear client updates and stakeholder communication in the relevant market language.
• Track budgets, SLAs and KPIs to drive commercial excellence and service improvement.
• Influence, inspire and collaborate across teams, agencies and client stakeholders.
• Identify growth, innovation and best-practice opportunities across the EMEA Hub.

Skills

English

French

Account management

Job description

Blue Square seeks a bilingual EMEA Client Services expert to join our retail excellence programme in the UK. You’ll act as the direct link between the UK Hub, market client and in-market partner agency, managing campaigns and end-to-end service delivery while applying your language skills and commercial focus.

In this role you’ll travel across European markets, maintain strong client relationships, monitor budgets and KPIs, and drive performance.