Bilingual Client Services Associate (French/English)

Guidepoint London; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Professional development

Hybrid work

Team environment

Job summary

Guidepoint London is seeking an Associate in Client Service to connect clients with the right experts for fast, informed answers. You will recruit new experts, collaborate with project managers, and identify the best leads to satisfy client requests across industries.

This hybrid London role advances your sales and client-service skills within a collaborative team. You will operate in a fast-paced, KPI-driven environment, leveraging research tools and networks to deliver high-quality

Qualifications

• Bachelor’s degree and right to work in the UK.
• Fluency in French is essential.
• Desire to work in a KPI- and metrics-driven sales/lead generation role.
• Ability to work in a fast-paced, results-oriented environment.
• Excellent written and verbal communication skills.

Responsibilities

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects.
• Work with Project Managers to develop strategies for satisfying each client project request.
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered.
• Identify the best leads and invite them to join our network to participate in consultations with our clients.
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients.

Skills

KPI driven

French fluent

Time management

Communication skills

Teamwork

Curiosity

Education

Bachelor’s degree

Job description

Guidepoint London is seeking an Associate in Client Service to connect clients with the right experts for fast, informed answers. You will recruit new experts, collaborate with project managers, and identify the best leads to satisfy client requests across industries.

This hybrid London role advances your sales and client-service skills within a collaborative team. You will operate in a fast-paced, KPI-driven environment, leveraging research tools and networks to deliver high-quality