Beverage Supervisor

TN United Kingdom; Holywood; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a proactive Beverage Supervisor to lead a dedicated team at a luxury hotel. This role involves ensuring exceptional service in a vibrant bar environment while maintaining high standards of presentation and guest satisfaction. The ideal candidate will have previous supervisory experience, a keen eye for detail, and a passion for hospitality. With a commitment to staff development and a focus on quality, this position offers a competitive salary and a range of employee benefits. Join a team where your contributions will be valued and rewarded.

Benefits

Free Staff Meals

Employee Discounts

Cash and Credit Card Tips

29 Days Holiday Plus Birthday Off

Career Progression Opportunities

Qualifications

• Previous supervisory experience in a high-quality establishment.
• Excellent attention to detail and communication skills.

Responsibilities

• Supervise the team and ensure efficient operation of the bars.
• Maintain bar stocks and ensure high standards of presentation.
• Assist guests with requests and respond to complaints.

Skills

Hospitality

Attention to Detail

Team Player

Communication Skills

Education

GCSE or Equivalent

Job description

Social network you want to login/join with:

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.

Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5-star, luxury service? If so, we would welcome you to apply for the position of Beverage Supervisor at the exclusive Culloden Estate & Spa.

Supported by our inspiring Beverage Manager, Kyle King, you will provide leadership to our food and beverage team, ensuring the smooth day-to-day management of our busy Lough Bar. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.

Wherever you are on the beautifully landscaped grounds of the Culloden Estate & Spa, our guests savour our warm and inviting ambience, where they cosy up by the log fire on cooler evenings with an excellent selection of wines, or take in the breathtaking views from the Lough Bar with a cocktail.

The successful candidate will have worked in a busy bar environment and be able to provide an exceptional standard of service.

You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends.

As Beverage Supervisor you will have a fully flexible approach as working patterns will include days, evenings, nights, and weekends as required.

This full-time position offers a salary of up to £25,480 per annum.

In addition to a competitive salary, Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, 29 days holiday plus your birthday off, and opportunities for career progression and development. For further details about our employee benefits, click here.

Hastings Hotels is an equal opportunities employer.

About The Role

To be responsible for the presentation of the Lough Bar and the service of beverages and snacks for the greatest enjoyment of our guests.

To take responsibility for the effective supervision of the team, to ensure the efficient operation of the bars and the delivery of Hastings product and service standards.

To ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard.

To prepare and dispense drinks as requested by guests, maintaining high standards of presentation.

To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.

To ensure you and the team assist guests with any reasonable request for hotel services.

To ensure you and the team respond to complaints and find the appropriate solution or escalate, if required, to the management team in a timely manner.

To ensure that the bar, guest areas and equipment are maintained in accordance with Hastings standards.

To receive payments for beverages sold and record drinks and goods sold to guests in accordance with operating procedures.

To use equipment and bar pumps efficiently, maintaining proper measures and ensuring minimum wastage.

To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.

To maintain the security of stock areas at all times, immediately reporting any breaches.

To ensure company policies relating to cash handling, stock control and stock ordering are maintained and monitored, taking appropriate action to resolve problems.

To ensure the team receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.

To comply with all health, safety, hygiene and licensing policies and procedures.

To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.

To seek and continuously develop knowledge relating to the industry sector and competitor activity.

To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.

Any other duties as required by Management.

About You

We would love you to have some similar previous experience in a high-quality establishment.

Skills Needed

Hospitality

Job Description

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.

Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5-star, luxury service? If so, we would welcome you to apply for the position of Beverage Supervisor at the exclusive Culloden Estate & Spa.

Supported by our inspiring Beverage Manager, Kyle King, you will provide leadership to our food and beverage team, ensuring the smooth day-to-day management of our busy Lough Bar. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.

Wherever you are on the beautifully landscaped grounds of the Culloden Estate & Spa, our guests savour our warm and inviting ambience, where they cosy up by the log fire on cooler evenings with an excellent selection of wines, or take in the breathtaking views from the Lough Bar with a cocktail.

The successful candidate will have worked in a busy bar environment and be able to provide an exceptional standard of service.

You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends.

As Beverage Supervisor you will have a fully flexible approach as working patterns will include days, evenings, nights, and weekends as required.

This full-time position offers a salary of up to £25,480 per annum.

In addition to a competitive salary, Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, 29 days holiday plus your birthday off, and opportunities for career progression and development. For further details about our employee benefits, click here.

Hastings Hotels is an equal opportunities employer.

About The Role

To be responsible for the presentation of the Lough Bar and the service of beverages and snacks for the greatest enjoyment of our guests.

• To take responsibility for the effective supervision of the team, to ensure the efficient operation of the bars and the delivery of Hastings product and service standards.

• To ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard.

• To prepare and dispense drinks as requested by guests, maintaining high standards of presentation.

• To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.

• To ensure you and the team assist guests with any reasonable request for hotel services.

• To ensure you and the team respond to complaints and find the appropriate solution or escalate, if required, to the management team in a timely manner.

• To ensure that the bar, guest areas and equipment are maintained in accordance with Hastings standards.

• To receive payments for beverages sold and record drinks and goods sold to guests in accordance with operating procedures.

• To use equipment and bar pumps efficiently, maintaining proper measures and ensuring minimum wastage.

• To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.

• To maintain the security of stock areas at all times, immediately reporting any breaches.

• To ensure company policies relating to cash handling, stock control and stock ordering are maintained and monitored, taking appropriate action to resolve problems.

• To ensure the team receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.

• To comply with all health, safety, hygiene and licensing policies and procedures.

• To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.

• To seek and continuously develop knowledge relating to the industry sector and competitor activity.

• To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.

• Any other duties as required by Management.

About You

We would love you to have some similar previous experience in a high-quality establishment.

Skills Needed

Hospitality

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

Company Culture

Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff.It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Desired Criteria

• Previous supervisory experience
• Previous experience working in a high-quality establishment

Required Criteria

• Must have excellent attention to detail
• Work well under pressure and be a team player
• Right to Work in the United Kingdom
• Must have previous bar experience
• Educated to GCSE standard or the equivalent with grades A-C in English and Mathematics
• A smart, professional appearance
• Excellent communication skills

Closing DateSunday 18th May, 2025