Bereavement Services Coordinator

North London Hospice; Enfield; In loco; GBP 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

North London Hospice is seeking a compassionate Bereavement Coordinator for our Bereavement Service, based in Enfield with travel across Barnet, Enfield and Haringey as required. You will coordinate referrals and appointments, maintain service user records, provide practical support and signposting, and liaise with volunteers to ensure timely, person-centred support throughout the bereavement journey.

Working with the Bereavement Services Manager and multidisciplinary team, you will help deliver

Competenze

• Excellent organisational and interpersonal skills.
• Empathetic and proactive, able to build relationships with families, carers and colleagues.
• Ability to work collaboratively with volunteers and multidisciplinary teams.

Mansioni

• Coordinate referrals and appointments for bereavement services.
• Maintain service user records and signpost practical support.
• Support delivery of bereavement groups and liaise with volunteers.
• Assist with volunteer recruitment, induction and ongoing support.
• Contribute to service development activities and safeguarding/escalation.
• Build positive relationships and work collaboratively across teams.

Conoscenze

Organisational skills

Interpersonal skills

Teamwork

Empathy

Volunteer coordination

Descrizione del lavoro

We are looking for a compassionate and organised Bereavement Coordinator to join our Bereavement Service, based in Enfield with travel across Barnet, Enfield and Haringey as required.

This is a rewarding opportunity to support bereaved relatives, carers and families following the loss of a loved one. Working closely with the Bereavement Services Manager and wider multidisciplinary team, you will help coordinate the delivery of our bereavement service, ensuring people receive timely, sensitive and person-centred support throughout their bereavement journey.

Key responsibilities include coordinating referrals and appointments, maintaining service user records, providing practical support and signposting, supporting the delivery of bereavement groups, and liaising with volunteers. You will also assist with volunteer recruitment, induction and ongoing support, contribute to service development activities, and help ensure safeguarding concerns and risks are identified and escalated appropriately.

This role would suit someone with excellent organisational and interpersonal skills who is passionate about supporting people through difficult circumstances. We are looking for an empathetic and proactive individual who can build positive relationships, work collaboratively with colleagues and volunteers, and contribute to the delivery of a high-quality bereavement service.

Bereavement Services Coordinator London, UK