Bereavement Operations Lead: Flexible Leadership

Cheshire East Council; City of Edinburgh; Presencial; GBP 40.000 - 50.000; Jornada completa

Descripción de la vacante

Cheshire East Partnership is seeking a Bereavement Operations Team Leader to manage day-to-day Bereavement Services, lead a frontline team, and uphold high standards of care, professionalism and legal compliance. The role combines field and desk work, with a 37-hour week and flexible working expectations.

You will coordinate resource planning, liaise with families and funeral directors, and ensure services run smoothly while maintaining sensitivity and empathy in all interactions.

Formación

• Full clean manual driving licence required.
• Strong organisational and communication skills.
• Experience leading teams in a service environment.
• Broad knowledge of Health and Safety regulations.
• Customer-focused approach with a flexible working style.

Responsabilidades

• Oversee day-to-day Bereavement Services operations and lead a frontline team.
• Plan resources, maintain equipment and sites to high standards.
• Liaise with families, funeral directors and other stakeholders.
• Ensure legal compliance in burials, cremations and exhumations.
• Balance field and desk-based duties to deliver excellent service.

Conocimientos

Full clean manual driving licence

Excellent organisational skills

Experience in leading teams

Health and Safety knowledge

Customer service focus

Flexible approach to work

Descripción del empleo

Cheshire East Partnership is seeking a Bereavement Operations Team Leader to manage day-to-day Bereavement Services, lead a frontline team, and uphold high standards of care, professionalism and legal compliance. The role combines field and desk work, with a 37-hour week and flexible working expectations.

You will coordinate resource planning, liaise with families and funeral directors, and ensure services run smoothly while maintaining sensitivity and empathy in all interactions.