Bentley Driver/Valeter

Sytner Group; Birmingham; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

33 days holiday per year inc. bank hol

Maternity, paternity and adoption pay

Career development

Discounted car schemes

High street discounts

Cycle to work scheme

Volunteer day

Job summary

Bentley Birmingham, part of Sytner Group, is seeking an Aftersales Driver to collect and deliver vehicles with a focus on top-tier customer service. You will engage customers, share brand passion, and help manage multiple drops efficiently.

The role requires attention to detail, strong navigation, and a willingness to do occasional valet and light logistics tasks. Full-time position with potential Saturday mornings to support service levels.

Qualifications

• Ideally, you will have previous experience working with a premium brand and an understanding of the automotive industry.
• You should have excellent attention to detail as you will checking over each vehicle to ensure your safety when driving, as well as identifying any blemishes or damage on the vehicle.
• Organisation skills are paramount in this role, as you will be responsible for planning multiple drops with efficiency in mind at all times.
• Knowledge of the local area will be beneficial as well as excellent navigational skills.

Responsibilities

• Collect and deliver vehicles from customers' homes to the dealership and back, providing friendly and attentive service.
• Advise customers of estimated arrival times via telephone and provide updates.
• Provide a warm and professional welcome on arrival.
• Mini valet cars prior to return to the client.
• There could also be some pickup truck and trailer work available.

Skills

Attention to detail

Organisational skills

Navigational skills

Customer service

Premium brand experience

Job description

About The Role

Bentley Birmingham is looking for a punctual and enthusiastic Aftersales Driver to join our fantastic team! As a Aftersales Driver, you should share your passion for our brand every day and immerse customers in the world of Bentley.

You will collect and deliver vehicles from our customers' homes to the dealership and back again, providing friendly and attentive service at all times. You will be advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival.

You will be part of a team of 5 who also mini valet cars prior to the return to the client and there could also be some pick up truck and trailer work available.

You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from Bentley is achieved even if they're not visiting our showroom.

This is a full-time role which can include Saturday mornings to ensure we provide our customers with the highest possible levels of service.

About You

Ideally, you will have previous experience working with a premium brand and an understanding of the automotive industry, however, this is not essential.

You should have excellent attention to detail as you will checking over each vehicle to ensure your safety when driving, as well as identifying any blemishes or damage on the vehicle. Organisation skills are paramount in this role, as you will be responsible for planning multiple drops with efficiency in mind at all times.

Knowledge of the local area will be beneficial as well as excellent navigational skills.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Bentley Birmingham

2 Wingfoot Way, Fort Dunlop, Birmingham, West Midlands, United Kingdom, B24 9HF