Benefits & Pensions Operations Specialist (Hybrid)

Brooks Macdonald Group; Altrincham; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Brooks Macdonald Group plc is seeking an administrator to support employee benefits and group pension schemes for corporate clients, delivering high service standards and accurate records.

You will prepare analyses, process joins and leavers, and liaise with clients and insurers while ensuring compliance with regulations. The role requires in-office presence three days a week in the UK.

Qualifications

• Intermediate Word and Excel skills.
• PC literate with good IT skills.
• Excellent communication skills written and spoken.
• Experience in financial services administration in group schemes.

Responsibilities

• Prepare group risk and pension scheme analyses, research cover and providers, draft reports and recommendations for clients.
• Support pension payment file preparation and updates for joins, leavers and changes within deadlines.
• Liaise with clients and insurers on general and technical queries including client claims.
• Understand the make-up of all group schemes and the required service to each client.
• Ensure processes are followed and SLA deadlines are met; update consultants on progress.
• Build relationships with consultants to enable strong commercial relationships with clients.
• Keep client records up to date and ensure compliance with company policies.

Skills

Word & Excel

PC Literate

Excellent communication

Financial services admin

Job description

Brooks Macdonald Group plc is seeking an administrator to support employee benefits and group pension schemes for corporate clients, delivering high service standards and accurate records.

You will prepare analyses, process joins and leavers, and liaise with clients and insurers while ensuring compliance with regulations. The role requires in-office presence three days a week in the UK.