Benefits & Pensions Operations Specialist

Brooks Macdonald Group; Altrincham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working

In-office 3 days/week

Equal opportunity employer

Job summary

Brooks Macdonald Group seeks an Employee Benefits & Operations Assistant in Altrincham to oversee group pension schemes and benefits administration. You will prepare analyses, coordinate with clients and insurers, and ensure accurate, timely processing of joiners and leavers while supporting compliance and reporting.

The role emphasizes strong communication, attention to detail, and collaboration within a team, with a demand for 3 days in the office per week and a commitment to excellent client

Qualifications

• Experience in financial services administration, specifically group schemes, is required.
• Ability to prepare group risk and pension analyses and present findings clearly.
• Strong communication and organizational skills are essential.

Responsibilities

• Prepare group risk and group pension scheme analyses and draft client reports.
• Support preparation and submission of pension payment files and process changes within deadlines.
• Liaise with clients and insurance companies on general and technical queries, including claims.
• Ensure accurate maintenance of client records and compliance with procedures.
• Manage workload to meet SLAs and keep consultants updated on progress.

Skills

Word skills

Excel skills

Communication skills

PC literate

Tools

Microsoft Word

Microsoft Excel

Job description

Brooks Macdonald Group seeks an Employee Benefits & Operations Assistant in Altrincham to oversee group pension schemes and benefits administration. You will prepare analyses, coordinate with clients and insurers, and ensure accurate, timely processing of joiners and leavers while supporting compliance and reporting.

The role emphasizes strong communication, attention to detail, and collaboration within a team, with a demand for 3 days in the office per week and a commitment to excellent client