Benefits Officer

South Kesteven District Council; Grantham; On-site; GBP 29,000 - 35,000; Full time

Job summary

South Kesteven District Council in Grantham is seeking a Benefits Officer to assess entitlement to Housing Benefit and Council Tax Support. You will award entitlements and manage a caseload of complex claims, ensuring timely payments in line with government guidelines, while interacting with claimants in person, by phone and by correspondence.

The role operates 37 hours per week, is permanent, and not politically restricted.

Qualifications

• Assess entitlement to Housing Benefit and Council Tax Support.
• Award entitlement and manage a caseload of complex claims.
• Contact claimants in person, by telephone and by correspondence.

Responsibilities

• Make timely and accurate assessments of entitlement to Housing Benefit and Council Tax Support.
• Award entitlement and manage a caseload of complex claims, ensuring payments are made promptly and in line with government guidelines.
• Work under the direction of the Benefits Team Leader or Senior Benefits Officer.

Job description

Hours: 37 Hours per week

Salary: Up to SK9 (currently £31,911 per annum)

Contract: Permanent

To work under the direction of the Benefits Team Leader or Senior Benefits Officer to make timely and accurate assessments of entitlement to Housing Benefit and Council Tax Support.

To award entitlement to Housing Benefits / Council Tax Support where appropriate and manage a caseload of complex claims, ensuring that payments are made promptly and in accordance with Government guidelines and Departmental procedures. This will involve contact with claimants calling in person, face to face, by telephone and by correspondence.

This role is not politically restricted.