Benefits Client Services & Delivery Consultant

Lockton; Slough; On-site; GBP 32,000 - 46,000; Full time

Job summary

Lockton in Slough is seeking a client services coordinator to support the service delivery of client accounts within the People Solutions practice. You will assist Consultants, coordinate activities, and help prepare deliverables and status reports.

The role emphasizes administration, stakeholder collaboration, and timely, accurate execution while ensuring regulatory compliance. Experience in employee benefits is preferred, with strong Excel and PowerPoint skills.

Qualifications

• Experience in employee benefits preferred (broker or provider).
• Proactive and eager to learn more about benefits consultancy.
• Demonstrated ability to meet deadlines with accuracy.
• Strong organisation, prioritisation and problem-solving skills.
• Excellent attention to detail and professional communication.

Responsibilities

• Support Consultants in delivering client services for assigned accounts.
• Collaborate with the Consultant team to meet day-to-day client requirements.
• Prepare client deliverables and periodic status reports.
• Manage and prioritise daily client requests to enable timely delivery.
• Assist in meetings with stakeholders and track action points.
• Ensure activities comply with regulatory requirements.

Skills

Employee benefits

Attention to detail

Time management

Communication

Teamwork

Problem solving

Proactive learner

Tools

Excel

PowerPoint

Job description

Lockton in Slough is seeking a client services coordinator to support the service delivery of client accounts within the People Solutions practice. You will assist Consultants, coordinate activities, and help prepare deliverables and status reports.

The role emphasizes administration, stakeholder collaboration, and timely, accurate execution while ensuring regulatory compliance. Experience in employee benefits is preferred, with strong Excel and PowerPoint skills.