Client Delivery Associate - Corporate Consulting

Lockton; Greater London; On-site; GBP 25,000 - 36,000; Full time

Job summary

Lockton in the United Kingdom is looking for a Client Services Assistant to support the service delivery of client accounts within the People Solutions practice. You will assist Consultants with administration and coordination to ensure daily operations run smoothly.

Key tasks include preparing client deliverables, managing client requests, and maintaining accurate records while ensuring compliance with regulations.

Qualifications

• Experience in employee benefits administration or brokerage environment desirable.
• Strong client service orientation and ability to manage multiple requests.
• Proficient in MS Office with strong Excel/PowerPoint skills.
• Excellent organisational skills and attention to detail.

Responsibilities

• Collaborate with Consultant team to meet clients' day-to-day needs.
• Prepare high-quality client deliverables and periodic status reports.
• Own daily client requests, perform quality checks on reports, and track actions.
• Participate in meetings with stakeholders and ensure follow-through on action items.
• Contribute insights from hands-on client service experience.
• Maintain accurate client records and update trackers.

Skills

Client service

Time management

Attention to detail

Problem solving

Communication

Team collaboration

Professionalism

Tools

MS Office

Excel

PowerPoint

Job description

Lockton in the United Kingdom is looking for a Client Services Assistant to support the service delivery of client accounts within the People Solutions practice. You will assist Consultants with administration and coordination to ensure daily operations run smoothly.

Key tasks include preparing client deliverables, managing client requests, and maintaining accurate records while ensuring compliance with regulations.