Consulting Team Lead

Lockton; Greater London; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career development

Job summary

Lockton in the United Kingdom is seeking a Consulting Team Leader to guide a high-performing advisory team delivering strategic client solutions. You will develop talent, manage a portfolio of key clients, and ensure consistently high-quality service that aligns with Lockton’s objectives.

The role emphasises leadership, client delivery, and revenue growth, with responsibility for resource allocation and cross-functional collaboration across the consulting and carrier ecosystem.

Qualifications

• Proven line-management experience leading consultants or analysts.
• Strong leadership with coaching and mentoring abilities.
• Experience with resource allocation and prioritisation in a consulting environment.
• Excellent verbal and written communication with clients and teams.
• Ability to interview and hire Associates; knowledge of People policies.

Responsibilities

• Lead multiline major clients as a trusted advisor and drive retention.
• Supervise day-to-day performance of direct reports and provide leadership.
• Conduct Performance and Development Reviews for staff.
• Coach Associates to improve productivity and outcomes.
• Allocate resources across teams to hit objectives with the Corporate Consulting Lead.
• Represent Lockton to major carriers and maintain stakeholder relationships.
• Support leadership in proposition development and market trend monitoring.

Skills

Leadership

People management

Client relationship management

Resource allocation

Performance coaching

Communication skills

Interviewing

Time management

Strategic thinking

Education

CII Qualifications IF7, GR1

Job description

The purpose of the Consulting Team Leader role is to lead, develop, and inspire a high-performing team of consultants in delivering strategic, client-focused solutions, while also managing their own portfolio of key clients.

The role is responsible for ensuring the consistent delivery of high-quality advisory services that meet client needs, support organisational objectives, and drive commercial growth.

Key Tasks & Duties

• Supervise and monitor the day-to-day performance of direct reports and provide leadership & support as appropriate.
• Undertake Performance and Development Reviews of all direct reporting staff in accordance with internal people processes.
• Support and coach associates to assist, where possible, in achieving their goals, productivity and effectiveness, together with challenging their performance and contribution.
• Ensure resource is allocated appropriately across teams to achieve objectives, in collaboration with the Corporate Consulting Lead.
• Understands, accepts and promotes the Lockton culture remaining consistent with the organisation’s philosophies and mission statement.

Account Management

• Leading multiline major clients as a technical and trusted advisor, ensuring client retention
• Deep working knowledge of risk & healthcare markets
• Develop & implement strategies to deal with difficult client situations and communicate difficult messages when necessary
• Lead client delivery teams, providing guidance and training to junior team members as needed, and take responsibility for client deliverables
• Retaining and developing long term revenue growth
• Building sustainable and cross selling channels directly and/or via colleagues
• Representing Lockton to major carriers & fostering strong relationships with all providers in order to support both internal & external stakeholders
• Support Leadership group and development of proposition
• Maintain knowledge of current trends & market developments in the industry

Skills & Knowledge

• CII Qualifications - IF7, GR1. Cert preferable
• Proven experience line-managing or leading a team of consultants or analysts, including performance management and coaching
• Strong leadership skills with the ability to inspire, motivate and develop others
• Experience managing resource allocation, prioritisation and operational efficiency within a consulting or client-delivery environment
• Demonstrated leadership capability, including setting direction, driving accountability, enabling high performance and role-modelling expected behaviours
• Effective people management skills including the ability to identify developmental needs for Associates and to provide appropriate mentoring and coaching.
• Strong verbal and written communication and client relationship skills which can be adjusted to suit the audience
• Ability to interview effectively and hire prospective Associates.
• An understanding of People policies and procedures and ability to implement and/or know when to elevate.
• Ability to juggle multiple priorities and manage time effectively, focusing on balancing priorities, targets, and deadlines

Why Lockton?

At Lockton, you'll be part of a people-first, entrepreneurial business where your ideas, development and success matter. As the world's largest privately owned insurance brokerage, we combine global opportunities with a culture built on collaboration, trust and long-term relationships.

Alongside a competitive salary and benefits package, you'll have the opportunity to grow your career, make an impact and help shape the future of our business.