Belfast Telesales Consultant

TN United Kingdom; Belfast; On-site; GBP 26,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated sales consultants to join their expanding Belfast call center. In this full-time role, you will engage with small to medium-sized businesses, delivering exceptional customer service and crafting tailored digital marketing proposals. With a focus on personal development, you will have access to career growth opportunities across various functions. Enjoy a balanced work-life with flexible hours and a supportive work environment. If you're driven, motivated, and ready to make a difference, this position offers a fantastic opportunity to excel in a dynamic team.

Benefits

23 days holiday allowance

Career development opportunities

Employee Assistance programme

Flexible pension scheme

Reward and Recognition schemes

Online discounts and cashback

Qualifications

• Experience in a sales/service environment is essential.
• Self-motivated with a passion for helping others.

Responsibilities

• Identify and acquire prospective small to medium-sized businesses.
• Conduct business reviews and produce marketing proposals.

Skills

Sales Experience

Customer Service

Communication Skills

Self-Motivation

Organizational Skills

Job description

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Salary £26k plus uncapped commission circa £80,000+ for top earners

Our Belfast call centre is expanding!

We’re searching for full-time sales consultants who are committed to delivering first-rate customer service and high-quality sales over the phone on our full range of digital marketing services.

We will initially ask you to work from the office until signed off and accredited.

Working hours: 8.30am - 5pm Monday, Wednesday and Thursday. 8.30am - 6.30pm Tuesday. 8.30am - 2pm Friday

What will you be doing

• Working in a fast-paced customer environment
• Identifying, qualifying, engaging, and acquiring prospective small to medium-sized businesses from a mix of your own lead generation and warm leads
• Calling customers to introduce yourself and Yell services
• Conducting business reviews for detailed insight into businesses and their goals
• Producing and presenting a full digital marketing proposal with the best possible solution using a consultative sales approach

What’s in it for you?

• Holiday allowance of 23 days increasing each year
• Great working hours, ideal for a healthy work/life balance with an early finish every Friday
• Career development opportunities into multiple functions such as Field Sales, Sales Management, and Learning & Development, providing various career paths
• Aspire programme – access to our career development portal
• Employee Referral programme with enhanced payment schemes
• Employee Assistance programme offering wellbeing support and 24/7 counselling
• Flexible pension scheme to suit your needs
• Reward and Recognition schemes including Yell ‘Hartley Awards’
• Online discounts, cashback, and reloadable gift cards at discounted rates with retailers like Apple, British Airways, and Sky

What you need…

• Experience in a sales/service environment
• Sales-focused with motivation and resilience to own customer interactions and exceed targets
• Self-motivated and organized with a passion for helping others and delivering first-class customer service
• Exceptional communication skills with the ability to build rapport and promote our products effectively

It’s more important that you have the right attitude and behaviors for the role, as our in-house training programme will provide all necessary training and support.

Apply today for this fantastic opportunity to join a market leader!

Who we are

For 50 years, Yell has specialized in helping businesses find and connect with customers. We’re not just any marketing agency. We combine cutting-edge technology with decades of local marketing experience to help businesses achieve their ambitions, all by understanding our customers and their businesses.

Our values: Customer, Collaboration, Ownership, Courage, and Integrity matter deeply, and how we work is just as important as what we do.

At Yell, we embrace diversity and foster an inclusive environment where all colleagues feel empowered to perform their best work. This aligns with our mission: Grow, Evolve & Transform.

We are an equal opportunity employer. All applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.