Behaviour Outreach Support Service Caseworker

Family Action; Lincoln; Hybrid; GBP 29,000 - 32,000; Part time

Benefits offered by this job

6% pension match

Enhanced sick leave

Paid family leave

Eye care vouchers

Cycle to work

Training and development

Job summary

Family Action is seeking a part-time Behaviour Outreach Support Service Caseworker in Lincolnshire. You will work with schools and families to coproduce bespoke support plans for pupils with distressed behaviours and deliver training to staff and parents.

You will manage caseloads, conduct assessments, and maintain precise case records. The role offers flexible working and a permanent contract, with a pro-rata salary based on 26 hours per week during term-time.

Qualifications

• Experience working with pupils displaying distressed behaviours.
• Ability to deliver training and coaching to staff and families.
• Ability to manage a caseload and record plans and actions accurately.

Responsibilities

• Co-produce bespoke support plans for schools and pupils.
• Deliver training packages to schools and parents.
• Contribute to Lincolnshire Inclusive Strategy to reduce exclusions.
• Maintain accurate records using the case management system.

Skills

Distressed behaviour handling

Training delivery

Caseload management

Coaching

Case management software

Tools

Case management system

Job description

## Behaviour Outreach Support Service CaseworkerJob Reference:1883Location:LincolnshireHours of Work:26 hours per week (part-time)Salary:£28,884 - £31,698 FTE per annum (pro-rata for part-time)Contract Type:PermanentClosing Date:14 Oct 2026**1883 BOSS Caseworker, Lincoln, Part Time 26 hours JDPS PDF.pdf**### About the roleBehaviour Outreach Support Service Caseworker Service: Lincolnshire Behaviour Outreach Support Service (BOSS) Salary: Grade 3 (lower) point 20 – 23; plus annual leave allowance. Starting at £28,884 FTE per annum, to £31,698 FTE per annum Starting at £15,612.97 per annum – 26 hours per week for 40 weeks per year (term time only) Annual leave allowance starting at approximately £1,513.51 per annum (for part time, term time only hours) Location: Based at North Hykeham, Lincoln, LN6 Hours: Part-time (26 hours per week) - we offer flexible working arrangements - please see below for more details. Contract: Permanent Contract Family Action & the Role’s Impact: At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. We are looking to recruit a motivated and passionate caseworker for our countywide team. Are you an innovative, self-motivated team player with experience of working with children with distressed behaviour? Are you solution focused and passionate about making a difference in everything you do? If so, we want to hear from you. As a BOSS Caseworker, you will work directly with children who are displaying distressed behaviour and act as a point of contact for schools providing advice and guidance. You will work as part of a team to ensure BOSS provide a responsive, consistent service across Lincolnshire. Main Responsibilities: • Working closely with schools and families you will coproduce bespoke support plans for schools and pupils to support managing distressed behaviours. • You will deliver a range of training packages to support schools and parents to effectively support children and young people. • You will actively contribute to the Inclusive Lincolnshire Strategy to promote inclusion and reduce permanent exclusions in Lincolnshire. Main Requirements (for details check the job description and person specification): • You will bring your knowledge and experience of working with pupils with distressed behaviours, supporting school staff and be confident in delivering training and coaching. • You will have the ability to manage your own caseload, complete assessments, work collaboratively to produce and review plans and record accurately using a case management system. • Appointments are subject to satisfactory Safer Recruitment checks and Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced with Barred Child Workforce List check. Benefits: - up to 6% matched-pension contributions - enhanced paid sick leave and paid family leave provisions - eye care and winter flu jabs vouchers - cycle to work scheme - investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. • Closing Date: 14th October 2026 at 23:59 • Interview Date: 21st October 2026 For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: [e-mail] Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person. \\*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.