Behaviour Outreach Support Service Caseworker

BUILDING A NEW DIRECTION LIMITED; Grantham; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Up to 6% matched pension contributions

Enhanced paid sick leave

Eye care vouchers

Cycle to work scheme

Professional development opportunities

Job summary

Family Action is seeking a motivated Behaviour Outreach Service Caseworker to join our countywide team based in Grantham. This permanent post offers 37 hours per week, full-time, with flexible working arrangements and family leave provisions.

You will coproduce bespoke support plans for schools and pupils dealing with distressed behaviours, deliver a range of training for schools and parents, and contribute to inclusion strategies to reduce exclusions.

Qualifications

• Experience working with pupils with distressed behaviours, supporting school staff and delivering training.
• Ability to manage own caseload, complete assessments, and record plans.
• Experience coordinating with schools and families to implement support plans.

Responsibilities

• Coproduce bespoke support plans for schools and pupils to manage distressed behaviours.
• Deliver training packages to support schools and parents in helping children and young people.
• Actively contribute to the Inclusive Lincolnshire Strategy to reduce permanent exclusions.

Skills

Caseload management

Training delivery

Coaching

Partnership building

Education

Experience with distressed behaviours

Tools

Case management system

Job description

• Job Reference: 1884
• Location: Lincolnshire
• Hours of Work: 37 hours per week (full-time)
• Salary: £28,884 - £31,698 FTE per annum (pro-rata for part-time)
• Contract Type: Permanent
• Closing Date: 14 Oct 2026

Behaviour Outreach Support Service Caseworker

Service: Lincolnshire Behaviour Outreach Support Service (BOSS)

Salary: Grade 3, point 20 – 23; plus annual leave allowance.

Starting at £28,884 FTE per annum, to £31,698 FTE per annum

Starting at £22,218.46 per annum for 40 weeks per year, term time only

Annual leave allowance starting at approximately £2,153.84 per annum (pro rata for part time, term time only hours)

Location: Based at Grantham, NG31

Hours: 37 hours per week, for 40 weeks per year, term time only - we offer flexible working arrangements - please see below for more details.

Contract: Permanent Contract

Family Action & the Role’s Impact

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

We are looking to recruit a motivated and passionate caseworker for our countywide team. Are you an innovative, self-motivated team player with experience of working with children with distressed behaviour? Are you solution focused and passionate about making a difference in everything you do? If so, we want to hear from you.

Main Responsibilities

• Working closely with schools and families you will coproduce bespoke support plans for schools and pupils to support managing distressed behaviours.
• You will deliver a range of training packages to support schools and parents to effectively support children and young people.
• You will actively contribute to the Inclusive Lincolnshire Strategy to promote inclusion and reduce permanent exclusions in Lincolnshire.

Main Requirements (for details check the job description and person specification)

• You will bring your knowledge and experience of working with pupils with distressed behaviours, supporting school staff and be confident in delivering training and coaching.
• You will have the ability to manage your own caseload, complete assessments, work collaboratively to produce and review plans and record accurately using a case management system.
• Appointments are subject to satisfactory Safer Recruitment checks and Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced with Barred Child Workforce List check.

Benefits

• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

Closing Date: 14th October 2026 at 23:59

Interview Date: 27th October 2026

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: [e-mail]

Our commitment to Equality, Diversity & Inclusion

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.