Behaviour Change Facilitator

Serco Group Plc; Bristol; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Disability confident employer

Flexible/hybrid working

Pension up to 6%

Employee wellbeing programme

Job summary

Serco is seeking an Interventions Facilitator to deliver accredited offending behaviour programmes to individuals and groups at HMP Ashfield. You will assess readiness, maintain records, and support rehabilitation through high-quality programme delivery.

The role requires strong communication, organisational skills, and the ability to motivate participants while upholding safeguarding and national guidelines.

Qualifications

• Experience of facilitating group work and/or working with challenging client groups.
• Strong written and verbal communication skills.
• Ability to build rapport and motivate resistant individuals.
• Effective organisational skills and ability to manage a demanding workload.
• A team player with a reflective, growth-focused approach.
• Ability to challenge antisocial attitudes appropriately.

Responsibilities

• Deliver structured group and individual sessions using core psychological principles.
• Assess potential participants for treatment readiness and responsivity needs.
• Maintain accurate records, session notes, and debriefs.
• Engage with participants to encourage behavioural change.
• Attend supervision and complete mandatory training.
• Promote awareness of intervention programmes within the establishment.

Skills

Group facilitation

Communication skills

Rapport building

Organisational skills

Team player

Motivational techniques

Behavioural change

Tools

Session records tools

Job description

Serco is seeking an Interventions Facilitator to deliver accredited offending behaviour programmes to individuals and groups at HMP Ashfield. You will assess readiness, maintain records, and support rehabilitation through high-quality programme delivery.

The role requires strong communication, organisational skills, and the ability to motivate participants while upholding safeguarding and national guidelines.