Interventions Facilitator

Serco Group Plc; Bristol; Sur place; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Disability confident employer

Flexible/hybrid working

Pension up to 6%

Employee wellbeing programme

Résumé du poste

Serco is seeking an Interventions Facilitator to deliver accredited offending behaviour programmes to individuals and groups at HMP Ashfield. You will assess readiness, maintain records, and support rehabilitation through high-quality programme delivery.

The role requires strong communication, organisational skills, and the ability to motivate participants while upholding safeguarding and national guidelines.

Qualifications

• Experience of facilitating group work and/or working with challenging client groups.
• Strong written and verbal communication skills.
• Ability to build rapport and motivate resistant individuals.
• Effective organisational skills and ability to manage a demanding workload.
• A team player with a reflective, growth-focused approach.
• Ability to challenge antisocial attitudes appropriately.

Responsabilités

• Deliver structured group and individual sessions using core psychological principles.
• Assess potential participants for treatment readiness and responsivity needs.
• Maintain accurate records, session notes, and debriefs.
• Engage with participants to encourage behavioural change.
• Attend supervision and complete mandatory training.
• Promote awareness of intervention programmes within the establishment.

Connaissances

Group facilitation

Communication skills

Rapport building

Organisational skills

Team player

Motivational techniques

Behavioural change

Outils

Session records tools

Description du poste

At HMP Ashfield, we are committed to providing safe, supportive, and rehabilitative environments for those in our care. We are currently seeking a motivated and dynamic Interventions Facilitator to join our team and play a vital role in supporting prisoners to make meaningful and lasting changes to their behaviour. As an Interventions Facilitator, you will deliver a range of accredited offending behaviour programmes to individuals and groups. Working in line with national guidelines and standards, your primary goal will be to support participants' rehabilitation by ensuring treatment integrity and maintaining high-quality programme delivery. Your key responsibilities will include:

• Deliver structured group and individual sessions using core psychological principles and motivational techniques
• Assess potential participants to determine treatment readiness and identify any responsivity needs
• Keep accurate and timely records, including session notes, post-programme reports, and debriefs
• Engage positively with participants to encourage behavioural change
• Continuously reflect on and improve personal practice in line with the 6 core competencies:
  • Application of core theories and principles
  • Delivering content effectively and responsively
  • Encouraging individuals in group settings
  • Collaborative and respectful teamwork
  • Effective session planning
  • Ongoing professional development
• Attend regular supervision and complete mandatory and role-specific training
• Promote awareness of intervention programmes within the establishment and contribute to staff training
• Support wider departmental and establishment objectives as required
• Experience of facilitating group work and/or working with challenging client groups
• Strong written and verbal communication skills
• Ability to build rapport and motivate resistant individuals
• Effective organisational skills and ability to manage a demanding workload
• A team player with a reflective, growth-focused approach
• Ability to challenge antisocial attitudes appropriately

Desirable (but not essential)

• Experience in forensic settings or delivering psychological interventions
• Experience delivering accredited offending behaviour programmes
• Awareness of key psychological theories relevant to offending, including 'what works' literature and motivational techniques
• Understanding of diversity, responsivity, and risk management in offender rehabilitation
• Relevant qualifications or training in psychology, social care, or related fields are advantageous

At Serco, we're a fast-growing company serving governments around the globe. We work across Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We're committed to delivering and continuously improving public services guided by our values of Trust, Care, Innovation, and Pride.

Our inclusive recruitment process: We recognise people for their performance and potential. As a Gold Inclusive Employer and Disability Confident Leader, we are committed to fair access to employment and equal opportunities. We welcome flexible working arrangements and provide reasonable adjustments throughout the recruitment process. Under the Disability Confident Scheme, applicants who meet the minimum criteria will be offered the opportunity to demonstrate their abilities at interview.

A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we're united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment

• We prioritise your skills and potential.
• As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all.
• We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).
• Pension: Up to 6% contributory pension scheme
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service and free flu jabs.
• Training and development: Ongoing support and training opportunities to enhance your skills and career progression, with your professional training fees paid.
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Charity: Support a charity or organisation with a paid volunteering day each year. Option to donate tax-free to charities through Payroll Giving, and donate spare pennies from monthly pay to the Serco People Fund Charity.
• Employee networks: Join a network where colleagues can come together, meet new people, find support, share ideas and be part of a real community.