Beauty Store Leader — Glasgow

Charlotte Tilbury Beauty; Glasgow; On-site; GBP 24,000 - 29,000; Full time

Job summary

Charlotte Tilbury Beauty in Glasgow is seeking an Assistant Business Manager to lead the counter, drive sales and inspire the team. You will partner with the Business Manager to deliver fabulous customer experiences and exceed targets.

This full-time, 40-hour-per-week role focuses on team motivation, visual standards, coaching and developing Retail Artists, while maintaining CT's premium brand standards across the counter.

Qualifications

• Retail management experience required.
• Passion for the beauty industry.
• Commercial acumen and people management skills.
• Strategic planning experience.

Responsibilities

• Drive store financial results to meet targets and KPIs.
• Set sales targets with the Business Manager and align with Retail Artists.
• Lead by example to deliver exceptional customer service.
• Coach the team to meet CT standards in service and artistry.
• Extend customer service to the CRM for direct marketing opportunities.
• Develop and review individual and team development plans.
• Foster a positive, collaborative team culture on the counter.
• Propose events and activities to unlock commercial success.
• Maintain visual merchandising, counter cleanliness and hygiene.
• Uphold grooming standards to inspire the team.

Skills

Retail management

Beauty industry passion

Commercial acumen

People management

Strategic planning

Job description

Charlotte Tilbury Beauty in Glasgow is seeking an Assistant Business Manager to lead the counter, drive sales and inspire the team. You will partner with the Business Manager to deliver fabulous customer experiences and exceed targets.

This full-time, 40-hour-per-week role focuses on team motivation, visual standards, coaching and developing Retail Artists, while maintaining CT's premium brand standards across the counter.