Beauty Retail Assistant Manager – Lead, Learn & Elevate

Charlotte Tilbury Beauty Inc.; Belfast City District; On-site; GBP 26,000 - 32,000; Full time

Job summary

Charlotte Tilbury Beauty Inc. is seeking an Assistant Business Manager for the House of Fraser Belfast counter. This 40-hour-per-week role supports the Business Manager to drive sales, deliver exceptional customer service, and maintain beauty counter standards.

You will lead by example, coach the team, and develop plans to grow the business, while embodying the Charlotte Tilbury values and ensuring flawless visual merchandising and grooming.

Qualifications

• Retail management experience.
• Commercial acumen.
• People management experience.
• Strategic planning experience.

Responsibilities

• Drive financial results in store to meet and exceed targets and key performance indicators.
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
• Lead by example to promote exceptional customer service and creating a customer experience.
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

Skills

Retail management

People management

Commercial acumen

Strategic planning

Passion for beauty

Job description

Charlotte Tilbury Beauty Inc. is seeking an Assistant Business Manager for the House of Fraser Belfast counter. This 40-hour-per-week role supports the Business Manager to drive sales, deliver exceptional customer service, and maintain beauty counter standards.

You will lead by example, coach the team, and develop plans to grow the business, while embodying the Charlotte Tilbury values and ensuring flawless visual merchandising and grooming.