Beauty Counter Lead — Sales, Service & Brand Experience

Estée Lauder Companies; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Estée Lauder Companies in Birmingham seeks a Counter Lead to support the Brand in driving sales turnover and market share while maintaining a consumer-focused approach. You will reflect a professional Brand image, maximise sales through service excellence, and ensure adherence to store procedures and guidelines.

You will plan local marketing and events, manage stock and merchandising, and deliver an industry-leading customer experience with strong brand representation and a zero-complaints

Qualifications

• Experience in a fast-paced retail environment.
• Strong communication, organisation and prioritisation skills.
• Commercial understanding and awareness of industry.

Responsibilities

• Plan and deliver excellent store standards across product, displays and pricing.
• Manage daily replenishment and stock accuracy.
• Lead promotions and discounts in line with company guidelines.
• Support the Brand in delivering a consumer-focused service and local marketing initiatives.

Skills

Retail experience

Customer service

Communication

Merchandising

Job description

Estée Lauder Companies in Birmingham seeks a Counter Lead to support the Brand in driving sales turnover and market share while maintaining a consumer-focused approach. You will reflect a professional Brand image, maximise sales through service excellence, and ensure adherence to store procedures and guidelines.

You will plan local marketing and events, manage stock and merchandising, and deliver an industry-leading customer experience with strong brand representation and a zero-complaints