Beauty Advisor (22.5 hours)

LGBT Jobs; Greater London; Hybrid; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Employee discount 50%

25 days holiday

Health & wellness benefits

Job summary

Space NK in London is seeking a Beauty Advisor to join our team. You will deliver unbiased customer advice through product knowledge and help customers explore and enjoy our premium beauty brands.

You will work to achieve sales targets, contribute to a welcoming store environment, share knowledge with the team, and benefit from a generous discount (up to 50%), health benefits, and up to 25 days’ holiday.

Qualifications

• Leads by example and supports team goals.
• Values honesty and integrity in work relations.
• Flexible to changing priorities and deadlines.
• Able to follow directions and adapt to guidance.
• Passionate about beauty and delivering great service.
• Able to use own initiative and work independently.

Responsibilities

• Deliver unbiased customer advice through product knowledge.
• Work as a team to ensure a customer-first experience.
• Exceed sales targets and brand acquisition goals.
• Follow stock policies to ensure accuracy and reduce loss.
• Communicate clearly with store team and external partners.
• Create an inclusive, welcoming store environment.
• Maintain up-to-date product knowledge and share with colleagues.
• Adhere to company policies and procedures.

Skills

Leadership

Integrity

Adaptability

Follow directions

Teamwork

Beauty passion

Initiative

Customer focus

Sales targets

Job description

'Employee discount up to 50% off products'

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor

Role Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

About You

• Able to understand store targets and KPI’s
• Leads by example
• Values honesty and integrity in working relationships
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Passionate about beauty
• Able to use own initiative
• A Competitive salary, reviewed annually
• Generous time off, up to 25 days annually
• Access to an employee discount at Space NK of up to 50% off products, brand dependent
• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
• Access to training and development opportunities from our education team and brand partners to support your growth and development
• Access to additional third‑party discounts across shopping, health, lifestyle and wellbeing
• Refer a friend's bonus scheme.

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.