Beauty Advisor (22.5 hours)

Space NK Limited; Milton Keynes; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Employee discount up to 50%

Job summary

Space NK Limited is seeking a Beauty Advisor to drive sales and deliver a customer-first experience across its stores. You will provide expert product knowledge, support brand initiatives, and contribute to a welcoming environment for shoppers.

The role requires enthusiasm for beauty and a proactive approach to teamwork in a bustling retail setting. As part of Space NK, you will help customers explore innovative brands, maintain high standards, and stay informed about product updates.

Qualifications

• Customer-first mindset with a passion for beauty and customer service.
• Strong communication skills and ability to explain products clearly.
• Ability to understand and contribute to store KPIs and targets.
• Flexible and adaptable to changing priorities and deadlines.
• Proactive, takes initiative and works well in a team.

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge.
• Work as one team to ensure a customer-first experience is delivered consistently.
• Exceed sales targets and contribute to brand acquisition goals.
• Follow stock handling policies to maintain stock accuracy and minimise loss.
• Communicate clearly with the store team and external partners.
• Engage with visitors confidently and professionally.
• Contribute to a collaborative team effort and store success.
• Create an inclusive, welcoming store environment.
• Maintain up-to-date product knowledge and share with colleagues.
• Adhere to company policies and procedures.

Skills

Customer-first mindset

Strong communication

Sales target awareness

Team player

Adaptability

Initiative

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor

Role Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

About You

• Able to deliver a ‘customer first’ experience
• Able to understand store targets and KPI’s
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Our Benefits

• A Competitive salary, reviewed annually
• Generous time off, up to 25 days annually
• Access to an employee discount at Space NK of up to 50% off products, brand dependent
• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
• Access to training and development opportunities from our education team and brand partners to support your growth and development
• Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
• Refer a friend's bonus scheme.

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.