Beauty Advisor (20 hours)

Space NK Limited; Kingston upon Thames; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Salary reviewed annually

25 days annual leave

Emp Discount up to 50% (brand varies)

Health & wellness benefits

Training & development opportunities

Third-party discounts across shopping,

Refer a friend bonus

Job summary

Space NK Limited is seeking a Beauty Advisor in Kingston upon Thames to deliver exceptional customer service and expert product knowledge. You will help customers explore and select beauty brands, contributing to sales targets and a positive store atmosphere.

The role emphasizes teamwork, brand representation, and adherence to store policies while maintaining current product knowledge and delivering a welcoming shopping experience for every visitor.

Qualifications

• Deliver a customer-first experience.
• Understand store targets and KPIs.
• Strong communication skills.
• Lead by example.
• Value honesty and integrity in working relationships.
• Embrace change.
• Flexible to changing priorities and deadlines.
• Follow direction.
• Open and supportive of other ideas.
• Positive attitude.
• Passionate about beauty.
• Able to use own initiative.

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge.
• Work as one team to ensure a customer-first experience.
• Exceed sales targets and the company acquisition target for N.dulge.
• Follow all stock handling policies to ensure stock accuracy and minimise stock loss.
• Communicate clearly with the store team.
• Communicate with external business partners and store visitors.
• Contribute to team effort and achieve common goals.
• Create an inclusive, welcoming store environment.
• Maintain up-to-date product knowledge and share with the team.
• Adhere to all Company policies and procedures.

Skills

customer first

KPI targets

communication skills

leads by example

honesty & integrity

embraces change

flexible priorities

follow direction

open to ideas

positive attitude

passionate about beauty

own initiative

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor

Role Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

About You

• Able to deliver a ‘customer first’ experience
• Able to understand store targets and KPI’s
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Our Benefits

• A Competitive salary, reviewed annually
• Generous time off, up to 25 days annually
• Access to an employee discount at Space NK of up to 50% off products, brand dependent
• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
• Access to training and development opportunities from our education team and brand partners to support your growth and development
• Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
• Refer a friend's bonus scheme.

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.