Beauty Advisor FTC (15 hours)

Space NK Limited; Milton Keynes; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Staff discount up to 50% on products (

Job summary

Space NK Limited is seeking a dedicated Beauty Advisor to drive sales with a customer-first approach in our Milton Keynes stores. You will provide unbiased, knowledgeable advice, ensuring a first-class experience and sharing expertise across our curated beauty brands.

You will work collaboratively with the team to meet targets, maintain stock accuracy, and uphold company policies while delivering exceptional service to every shopper.

Qualifications

• Must deliver a customer-first experience
• Excellent product knowledge to advise customers
• Able to exceed sales targets and KPI measures
• Flexible to changing priorities and deadlines

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge
• Work as one team to ensure a customer-first experience
• Exceed sales targets and the acquisition target for N.dulge
• Follow stock handling policies to ensure stock accuracy and minimise loss
• Communicate clearly with the store team
• Engage confidently with external partners and visitors
• Contribute to a collaborative, inclusive store environment
• Maintain up-to-date product knowledge and share with the team
• Adhere to all Company policies and procedures

Skills

Customer service excellence

Strong communication

Brand ambassador

Teamwork

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor

Role Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

About You

• Able to deliver a ‘customer first’ experience
• Able to understand store targets and KPI’s
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Our Benefits

• A Competitive salary, reviewed annually
• Generous time off, up to 25 days annually
• Access to an employee discount at Space NK of up to 50% off products, brand dependent
• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
• Access to training and development opportunities from our education team and brand partners to support your growth and development
• Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
• Refer a friend's bonus scheme.

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.