BDC Customer Advisor - Car Retail & Service Support

Perrys Motor Sales Ltd; Burnley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

Life assurance

30 days holiday (including bank hols)

Company discounts on cars and after-s

Wellbeing support and digital GP

Sales Development Programme

Perrys Extra Perks

Job summary

Perrys Motor Sales Ltd is hiring a BDC Advisor to support our customers throughout their journey at Perrys dealerships. You will handle inbound and outbound calls, assist with deposits and guide buyers through the purchase process, working to deliver a first-class experience.

We value People First principles, offer a supportive team culture and flexible hours around a monthly rota, including some weekends. No agencies, confidential applications.

Qualifications

• Experience in customer service or sales environments.
• Strong interpersonal and communication skills.
• Able to manage time effectively and stay organised.
• Comfortable with computers and CRM systems.

Responsibilities

• Handle inbound and outbound calls to support the customer journey.
• Take deposits and guide customers through the purchase process.
• Maintain accurate records and follow up on client inquiries.
• Work as part of a team to deliver a first-class customer experience.

Skills

Customer service

Sales

Interpersonal skills

Time management

Computer literacy

Job description

Perrys Motor Sales Ltd is hiring a BDC Advisor to support our customers throughout their journey at Perrys dealerships. You will handle inbound and outbound calls, assist with deposits and guide buyers through the purchase process, working to deliver a first-class experience.

We value People First principles, offer a supportive team culture and flexible hours around a monthly rota, including some weekends. No agencies, confidential applications.