Bartender - Bullring, Birmingham

TOCA Social; Birmingham; On-site; GBP 13,776 - 20,664; Part time

Benefits offered by this job

Average earning of £14.21 per hour

Complimentary TOCA games

Discounts on food and beverages

Free meal while on shift

Local retail & hospitality discounts

Access to free counselling sessions

Great progression opportunities

Job summary

A vibrant dining and entertainment venue in Birmingham is looking for a bartender who can deliver exceptional guest experiences. Responsibilities include crafting drinks, supporting service operations, and coaching junior staff. Ideal candidates will thrive in a fast-paced environment and are passionate about hospitality. Flexible hours are required, including evenings and weekends.

Qualifications

• Must be at least 18 years old due to working with alcohol.
• Quick learner in a fast-paced environment.
• Great attitude and work ethic.

Responsibilities

• Provide a best-in-class experience for guests.
• Create drinks to TOCA Social standards.
• Coach junior team members.
• Support guests with transactions efficiently.

Skills

Bar experience in crafting drinks, including cocktails

Punctual and reliable

Ability to work under pressure

Passionate about delivering quality experiences

Willingness to help other departments

Job description

Overview

TOCA Social is the world's first dining and entertainment experience with a football twist. Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London in 2025 and Dallas, Paris and Mexico in 2026. At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive in an energetic and fun environment you'll quickly fall in love with our concept.

Benefits

• Average earning of £14.21 per hour inclusive of tronc (based on the last month\'s average)
• Complimentary TOCA games
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts
• Teammate Assistance Programme with access to free counselling sessions
• Full and Part Time roles available
• Great progression opportunities as we expand

Job Highlights

Location: TOCA Social Birmingham, 11 St Martin\'s Walk, Birmingham B5 4BU

Reports to: Bar Manager

Hours Required: 10 or 15 hours per week. Candidates must be flexible to work evenings and weekends.

Role Scope & Responsibilities

• Greeting & supporting guests through their journey to provide a best in class experience
• Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
• Creating delicious drinks to TOCA Social standards
• Confidently provide knowledge and drink recommendations
• Supporting Bar Backs as and when necessary
• Taking guest orders, delivering drinks and checking in with guests
• Coaching junior members of the team to become legends
• Being aware of legal regulations; including verifying guest age when necessary through ID checks
• Walking guests through our F&B offering and making recommendations
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
• Ensuring guest facing areas are clean, presentable and clear
• Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
• Proving clear and concise communication to teammates to minimise disruption to guests
• Ensuring all items/stock are replenished and available to guests
• Following all health & safety and allergy procedures
• Being flexible in covering a range of duties in line with business needs when required

Qualifications & Experience

• A punctual and reliable individual with a great attitude and work ethic
• A quick learner with the ability to work under pressure in a fast paced environment
• Passionate about delivering top quality experiences
• A willingness and desire to make people happy and deliver genuine and memorable experiences
• Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates)
• Bar experience in crafting drinks, including cocktails
• Someone who is at least 18 years old due to working with alcohol