Bartender - Westfield, London

TOCA Social France; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

£12.71 plus tronc

Complimentary TOCA games

F&B discounts

Free meal on shift

Retail discounts

Counselling support

Career progression

Job summary

TOCA Social France in London is hiring bar staff to craft drinks, greet guests, and deliver memorable experiences. The role requires a minimum of 1 year crafting drinks, including cocktails, and being at least 18 to handle alcohol.

You will work across shifts, including evenings and weekends, in a fast-paced, customer‑facing environment. Join a lively team with perks like free meals on shift, staff discounts, and career progression as TOCA Social expands its venues.

Qualifications

• Minimum 1 year experience crafting drinks, including cocktails.
• At least 18 years old due to working with alcohol.
• Fast learner able to work under pressure in a busy environment.
• Willingness to support other departments and teammates.

Responsibilities

• Greet and support guests to deliver a best-in-class experience.
• Craft drinks to TOCA Social standards and make recommendations.
• Take orders, deliver drinks and check in with guests.
• Coach junior teammates to become legends.
• Follow health, safety and allergy procedures.
• Keep guest areas clean and stock replenished.

Skills

Customer service

Cocktail making

Communication

Teamwork

Adaptability

Job description

Description

TOCA Social is the world\'s first dining and entertainment experience with a football twist, and it\'s set to change the game! Our first venue opened in 2021 in The O2, London and now have 4 venues across the UK and US. We are also set to open in Paris, Mexico and Guatemala in 2026! At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you\'ll quickly fall in love with our concept!

Benefits

• £12.71 plus tronc (approx £1.88 based on the last month\'s average)
• Complimentary TOCA games!
• Huge discounts on our F\&B
• Free meal whilst on shift
• Local retail & hospitality discounts!
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand!

Job Highlights

Location: TOCA Social, Westfield White City, W12 7GD

Reports to: Bar & Hospitality Manager

Hours Required: Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends.

Role Scope & Responsibilities

• Greeting & supporting guests through their journey to provide a best in class experience
• Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
• Creating delicious drinks to TOCA Social standards
• Confidently provide knowledge and drink recommendations
• Supporting Barbacks as and when necessary
• Taking guest orders, delivering drinks and checking in with guests
• Coaching junior members of the team to become legends
• Being aware of legal regulations; including verifying guest age when necessary through ID checks
• Walking guests through our F\&B offering and making recommendations
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
• Ensuring guest facing areas are clean, presentable and clear
• Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
• Proving clear and concise communication to teammates to minimise disruption to guests
• Ensuring all items/stock are replenished and available to guests
• Following all health & safety and allergy procedures
• Being flexible in covering a range of duties in line with business needs when required

Qualifications & Experience

• A quick learner with the ability to work under pressure in a fast paced environment
• Passionate about delivering top quality experiences
• Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates)
• Minimum of 1 year experience in crafting drinks, including cocktails
• Someone who is at least 18 years old due to working with alcohol

TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.