Bartender - Bullring, Birmingham (FTC)

Toca Social; Birmingham; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

TOCA Treats benefits (£12.71 + service

Complimentary TOCA games

Large discounts on F&B

Free meal while on shift

Local retail & hospitality discounts

Counselling via Teammate Assistance

Career progression opportunities

Job summary

TOCA Social in Birmingham is hiring a part-time bartender to join a lively, guest-focused team. The role involves crafting drinks, taking orders, and delivering exceptional experiences to guests at the Bullring venue. You will work 10–15 hours per week, mostly evenings and weekends, with flexibility during festive periods.

You'll be trained across departments to support venue needs and help teammates progress within the business. Must be 18+ with cocktail experience.

Qualifications

• Minimum 1 year experience in crafting drinks, including cocktails.
• Must be at least 18 years old due to alcohol service.
• Able to work under pressure in a fast-paced environment.
• Willing to support other departments and teammates.
• Passionate about delivering top quality customer experiences.

Responsibilities

• Greet guests and guide them through their journey to a best-in-class experience.
• Provide friendly, welcoming service and memorable experiences.
• Create drinks to TOCA Social standards and recommend options.
• Take orders, deliver drinks, and check in with guests.
• Support barbacks and assist across shifts when needed.
• Ensure areas are clean, stocked, and compliant with health and safety.

Job description

TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and now have 4 venues across the UK and US. During 2026 we also opened in Paris, Mexico and Guatemala!

At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!

Benefits:

You’ll have full access to our TOCA Treats, which includes (but is not limited to!):

• £12.71 plus service charge!
• Complimentary TOCA games!
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts!
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand!

Job Highlights:

Location: TOCA Social, Bullring, Birmingham, B5 4BU

Reports to: Hospitality Manager

Hours Required: 10-15 per week. Candidates must be flexible to work evenings and weekends and across the festive/New Year period.

Role Scope & Responsibilities:

The dynamic role of a Bartender means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!

• Greeting & supporting guests through their journey to provide a best in class experience
• Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
• Creating delicious drinks to TOCA Social standards
• Confidently provide knowledge and drink recommendations
• Supporting Barbacks as and when necessary
• Taking guest orders, delivering drinks and checking in with guests
• Coaching junior members of the team to become legends
• Being aware of legal regulations; including verifying guest age when necessary through ID checks
• Walking guests through our F&B offering and making recommendations
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
• Ensuring guest facing areas are clean, presentable and clear
• Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
• Proving clear and concise communication to teammates to minimise disruption to guests
• Ensuring all items/stock are replenished and available to guests
• Following all health & safety and allergy procedures
• Being flexible in covering a range of duties in line with business needs when required

Qualifications & Experience:

• A quick learner with the ability to work under pressure in a fast paced environment
• Passionate about delivering top quality experiences
• Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates)
• Minimum of 1 year experience in crafting drinks, including cocktails
• Someone who is at least 18 years old due to working with alcohol

TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.