Bar Back - Westfield, London (FTC)

TOCA Social; Greater London; Vor Ort; GBP 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Salary + tronc

Complimentary TOCA games

F&B discounts

Free meal on shift

Retail discounts

Counselling access

Zusammenfassung

TOCA Social is redefining dining and entertainment with a football twist, inviting guests to a dynamic venue at Westfield White City. The Barback supports guest journeys, ensuring a high-standard experience and team collaboration across shifts.

Join a fast-paced, energetic environment with training and career progression as the venue expands. The role covers evenings and weekends, with opportunities to learn across departments and grow with TOCA Social.

Qualifikationen

• Punctual and reliable with a great attitude and work ethic.
• Able to work under pressure in a fast-paced environment.
• Willingness to roll up sleeves and support other departments.
• Strong team player with clear and concise communication.
• Passion for delivering memorable guest experiences.

Aufgaben

• Welcome and support guests through their journey for a best-in-class experience.
• Identify opportunities to exceed guest expectations in a positive way.
• Keep guest areas clean and presentable at all times.
• Communicate clearly with teammates to minimise disruption.
• Replenish and manage stock and items for guests and staff.
• Support bar teams and venue Leaders as needed.
• Follow health & safety and allergy procedures.
• Be flexible to cover a range of duties per business needs.
• Coach junior team members to deliver legends-worthy service.

Kenntnisse

Punctuality

Reliability

Fast learner

Jobbeschreibung

TOCA Social is the world's first dining and entertainment experience with a football twist, and it's set to change the game! Our first venue opened in 2021 in The O2, London and now have 4 venues across the UK and US. We also opened in Paris, Mexico and Guatemala in 2026! At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you'll quickly fall in love with our concept!

Benefits:

• £12.71 plus tronc (approx £1.88 based on the last month's average)
• Complimentary TOCA games!
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts!
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand!

Job Highlights:

• Location: TOCA Social, Westfield White City, W12 7GD
• Reports to: Bar & Hospitality Manager
• Hours Required: Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends and across the festive and New Years period.

The dynamic role of a Barback means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences! We're passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!

Role Scope & Responsibilities:

• Greeting & supporting guests through their journey to provide a best in class experience
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
• Ensuring guest facing areas are clean and presentable at all times
• Proving clear and concise communication to teammates to minimise disruption to guests
• Ensuring all items/stock are replenished and available to guests and teammates
• Supporting our bar teams and Leaders as and when necessary
• Following all health & safety and allergy procedures
• Being flexible in covering a range of duties in line with business needs when required
• Coaching junior members of the team to become legends

Qualifications & Experience:

• A punctual and reliable individual with a great attitude and work ethic!
• A quick learner with the ability to work under pressure in a fast paced environment
• Passionate about delivering top quality experiences
• A willingness and desire to make people happy and deliver genuine and memorable experiences
• Someone who is ready to roll up their sleeves and get stuck in (and support other departments and teammates!)

TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.