Bartender- Bullring, Birmingham

TOCA Social France; Birmingham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Complimentary games

F&B discounts

Free meal on shift

Local discounts

Counselling

Career progression

Job summary

TOCA Social in Birmingham is hiring for bar/FOH roles. Roles include crafting drinks, serving guests, and delivering a memorable experience. Shifts cover evenings and weekends across full-time and part-time positions.

Ideal candidates have at least 1 year of drinks experience, enjoy a fast-paced environment, and are 18+ due to alcohol service. TOCA offers staff benefits and progression as the business grows.

Qualifications

• Minimum 1 year experience in crafting drinks, including cocktails.
• Willing to work evenings and weekends.
• Able to work in a fast-paced environment.

Responsibilities

• Greet and assist guests throughout their visit.
• Create drinks to TOCA Social standards.
• Take orders and deliver drinks.
• Recommend menu items and cocktails.
• Keep guest areas clean and tidy.
• Assist with transactions and stock.
• Coach junior team members and support other duties as needed.

Skills

Drinks crafting

Guest service

Team player

Cocktails

18+ age

Job description

DescriptionTOCA Social is the world's first dining and entertainment experience with a football twist, and it's set to change the game! Our first venue opened in 2021 in The O2, London and now have 4 venues across the UK and US. We are also set to open in Paris, Mexico and Guatemala in 2026!

DescriptionTOCA Social is the world's first dining and entertainment experience with a football twist, and it's set to change the game! Our first venue opened in 2021 in The O2, London and now have 4 venues across the UK and US. We are also set to open in Paris, Mexico and Guatemala in 2026! At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you'll quickly fall in love with our concept!

Benefits

• £12.71 plus tronc (approx £1.88 based on the last month's average)
• Complimentary TOCA games!
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts!
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand!

Job Highlights

Location: TOCA Social, Bullring, Birmingham, B5 4BU

Reports to: Hospitality Manager

Hours Required: Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends.

Role Scope & Responsibilities

• Greeting & supporting guests through their journey to provide a best in class experience
• Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences
• Creating delicious drinks to TOCA Social standards
• Confidently provide knowledge and drink recommendations
• Supporting Barbacks as and when necessary
• Taking guest orders, delivering drinks and checking in with guests
• Coaching junior members of the team to become legends
• Being aware of legal regulations; including verifying guest age when necessary through ID checks
• Walking guests through our F&B offering and making recommendations
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
• Ensuring guest facing areas are clean, presentable and clear
• Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions
• Proving clear and concise communication to teammates to minimise disruption to guests
• Ensuring all items/stock are replenished and available to guests
• Following all health & safety and allergy procedures
• Being flexible in covering a range of duties in line with business needs when required

Qualifications & Experience

• A quick learner with the ability to work under pressure in a fast paced environment
• Passionate about delivering top quality experiences
• Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates)
• Minimum of 1 year experience in crafting drinks, including cocktails
• Someone who is at least 18 years old due to working with alcohol

TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.