Bartender Bar · Crowne Plaza Stratford Upon Avon

Valor Hospitality Partners, LLC; Stratford-upon-Avon; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Crowne Plaza Stratford Upon Avon is seeking a Bar Tender to join Valor Hospitality's team. You’ll craft drinks, deliver stellar customer service, and help create memorable moments for guests in a busy hotel bar. £12.71 per hour, 40 hours per week across 5 days.

Responsibilities include serving beverages, handling cash and cards, keeping the bar spotless, assisting with stock, and complying with health, safety and licensing rules. English proficiency is essential for clear communication.

Qualifications

• Customer-focused hospitality experience.
• Service excellence demonstrated in guest interactions.
• Good written and spoken English communication.

Responsibilities

• Crafting Delight: Serve beverages (alcoholic and non-alcoholic) following policy and licensing laws, with upsell where appropriate.
• Service Excellence: Maintain enjoyable guest interactions and consistently high service standards.
• Transaction Savvy: Handle cash, cards and accounts per procedures.
• Spotless Setup: Keep bar and service areas clean and organized.
• Shift Ready: Prepare for shifts using department checklists.
• Stock Management: Rotate and display bar stocks and ensure quality.
• Safety First: Follow Health & Safety and Food Hygiene regulations.
• Team Player: Support Food & Beverage with additional duties as needed.

Skills

Customer-Centric

Service Excellence

Language Proficiency

Job description

Crowne Plaza Stratford Upon Avon

£12.71 per hour. 40 hours per week across 5 days.

Get Ready to Shake Things Up!

As a Bar Tender at Valor Hospitality, you're not just mixing drinks; you're crafting experiences! Picture yourself delivering stellar customer service with flair, ensuring every guest enjoys a delightful experience. Join us in creating great teams, extraordinary moments, and making hospitality unforgettable.

Key Responsibilities:

• Crafting Delight: Serve up a delightful mix of alcoholic and non-alcoholic beverages, following hotel policy and liquor licensing laws. Don't forget to suggest some exciting options!

• Service Excellence: Weave your excellent customer service consistently, making every interaction an enjoyable experience for our guests.

• Transaction Savvy: Handle cash, credit cards, and guest accounts with finesse, following our company procedures.

• Spotless Setup: Keep the Bar and service areas clean and ready to impress.

• Shift Ready: Prepare for your shift using our department's checklist, ensuring you're ready to create delightful experiences.

• Stock Management: Rotate and display Bar stocks like a pro, ensuring all products are served in top-notch condition.

• Safety First: Strictly observe Health and Safety and Food Hygiene regulations because safety is our top priority.

• Team Player: Take on additional duties to support the Food & Beverage department, whether it's helping with table service, food, or training our team members.

Desired Skills and Education:

• Customer-Centric: Previous hospitality or retail experience where you've focused on making customer experiences memorable.

• Service Excellence: Previous Customer Service experience where you've excelled in creating enjoyable moments.

• Language Proficiency: Good understanding of written and spoken English – because clear communication is key!

About Us:

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.