Bartender Bar · Crowne Plaza Harrogate

Valor Hospitality Partners, LLC; Harrogate; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Crowne Plaza Harrogate in Harrogate, United Kingdom is seeking a Bar Tender. You will craft beverages, deliver customer-focused service, and ensure a memorable guest experience at the hotel bar.

The role requires strong English communication, professional demeanor, and willingness to support the Food & Beverage team in a busy hospitality environment.

Qualifications

• Customer-centric approach focused on creating memorable experiences.
• Proven ability to deliver service excellence in hospitality or retail.
• Strong written and spoken English communication.

Responsibilities

• Craft beverages following hotel policy and liquor laws, with recommended options.
• Provide outstanding customer service and ensure guests have an enjoyable experience.
• Handle cash, credit cards, and guest accounts per company procedures.
• Keep the Bar and service areas clean and presentable at all times.
• Prepare for shifts using department checklists to ensure readiness.
• Rotate and display bar stocks, maintaining quality and freshness.
• Adhere to Health and Safety and Food Hygiene regulations.
• Support Food & Beverage team with additional duties as needed.

Skills

Customer-centric

Service excellence

English proficiency

Job description

Crowne Plaza Harrogate

£26,436.80 per annum/ £12.71 per hour, 40 hours per week over 5 days

Get Ready to Shake Things Up!

As a Bar Tender at Valor Hospitality, you're not just mixing drinks; you're crafting experiences! Picture yourself delivering stellar customer service with flair, ensuring every guest enjoys a delightful experience. Join us in creating great teams, extraordinary moments, and making hospitality unforgettable.

Key Responsibilities:

• Crafting Delight: Serve up a delightful mix of alcoholic and non-alcoholic beverages, following hotel policy and liquor licensing laws. Don't forget to suggest some exciting options!
• Service Excellence: Weave your excellent customer service consistently, making every interaction an enjoyable experience for our guests.
• Transaction Savvy: Handle cash, credit cards, and guest accounts with finesse, following our company procedures.
• Spotless Setup: Keep the Bar and service areas clean and ready to impress.
• Shift Ready: Prepare for your shift using our department's checklist, ensuring you're ready to create delightful experiences.
• Stock Management: Rotate and display Bar stocks like a pro, ensuring all products are served in top-notch condition.
• Safety First: Strictly observe Health and Safety and Food Hygiene regulations because safety is our top priority.
• Team Player: Take on additional duties to support the Food & Beverage department, whether it's helping with table service, food, or training our team members.

Desired Skills and Education:

• Customer-Centric: Previous hospitality or retail experience where you've focused on making customer experiences memorable.
• Service Excellence: Previous Customer Service experience where you've excelled in creating enjoyable moments.
• Language Proficiency: Good understanding of written and spoken English - because clear communication is key!

About Us:

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.