Bartender

LQ Resorts

Tye

On-site

GBP 15,153 - 17,908

Full time

14 days+

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Benefits offered by this job

Discounts across the resort

Free onsite parking

Pension scheme

Free staff meals

Free gym membership

Wellness programmes

Service charges share

Extra holidays

Job summary

LQ Resorts is seeking a Bartender for its Food & Beverage team on Northney Road. You will deliver exceptional guest experiences, upsell drinks from the Drinks Library, and manage orders with precision while maintaining a clean, well-stocked bar.

This role requires 18+ years of age, a flexible shift pattern including evenings and weekends, and a proactive approach to guest satisfaction. Prior hospitality experience is preferred and a strong focus on safety and compliance is expected.

Qualifications

Experience in hospitality or events is preferred.
Excellent guest service and communication skills required.
Ability to upsell and promote drinks from the library.

Responsibilities

Provide superior guest experience and maximise revenue by upselling.
Input orders into POS, total, process and collect payments.
Knowledge of whiskey, gin, cocktails, wine, beer, and garnishes.

Skills

Hospitality experience

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Calm under pressure

Upselling

Education

GCSE English (grade C/4+)

Tools

Microsoft Excel (Beginner)

Job description

Salary £10.85 (18‑20) £12.71 (21+)

Location: Northney Road

Job Title: Bartender

Department: Food and Beverage

Reporting To: Restaurant Manager

Job Purpose

An exciting opportunity for a Bartender to join our Food & Beverage team. The successful Bartender & Server will provide an excellent guest experience through exceptional service to all our guests, while maintaining a high standard and achieving maximum revenue and guest satisfaction. This position requires a flexible approach to a variety of shift patterns, including morning, late‑evening and weekend shifts. A minimum age of 18 is required due to bar work.

Roles and Responsibilities

Provide a superior guest experience and maximise revenue by promoting and upselling from the Drinks Library.
Input orders into the point‑of‑sale system, accurately total, process and collect payments.
Demonstrate good knowledge of whiskey, gin, cocktails, wine selection, wine service, beer service and mix glasses, and garnish beverages according to recipe and portion control standards.
Maintain the bar area and surrounding areas to a high standard, ensuring the bar is fully stocked, clean and tidy at all times.
Be visible and available to guests at all times, establishing rapport to build loyal, satisfied customers and promptly report complaints to Management/Supervisor.
Determine whether individuals have proper identification and serve alcoholic beverages in accordance with statutory and company laws and regulations.
Maintain and monitor hygiene standards and practices.
Assist in preparation for service, including cleaning and maintaining glassware and china.
Check layout and preparation of tables, including room service duties.
Maximise service opportunities for guests to ensure return visits.
Maintain a high standard of personal appearance and hygiene, wearing and maintaining a clean uniform at all times.
Follow all company policies and procedures outlined in the Employee Handbook, including department‑specific procedures such as cash handling, card payments, and end‑of‑shift cashing up.
Be aware of and follow all health and safety procedures.
Previous experience preferred.

Key Skills

Previous experience within hospitality or a similar customer‑service role is desirable.
Confident and approachable.
Good verbal and written communication.
Good attention to detail.
Strong teamwork, able to work well alone.
Calm under pressure during busy periods.
Excellent selling and customer service skills.
Ability to use own initiative and problem‑solve.
Resilience and calm attitude when dealing with face‑to‑face complaints.

Benefits