Bartender

Metropolitan Gaming; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a dynamic team as a Bartender at a leading gaming and leisure brand in London. You will create exceptional experiences for guests while working in a fast-paced environment. Responsibilities include maintaining bar standards and providing excellent customer service. Flexibility is key as shifts may include evenings and weekends.

Benefits

Service Charge + Salary Enhancement

Cycle to Work Scheme

Company Pension

Employee Rewards

Regular Training and Development

Employee Health and Well-being Services

Refer a Friend Incentive

50% Off Food and Drinks

Financial Advice Services

Holiday Accrual Based on Length of Service

Qualifications

• Proven bartending experience in a fast-paced environment.
• Exceptional customer service and communication skills.

Responsibilities

• Keep the bar area clean and organized.
• Prepare drinks promptly and with expert knowledge.
• Support the team to ensure efficient service during busy periods.

Skills

Customer Service

Communication

Bartending Experience

Job description

Who We Are

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing an exceptional experience and service for our guests, whichever platform or venue they visit.

Our city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square and London's newest luxury casino, Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We provide opportunities to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. Along with our competitive salary, here are some benefits we offer:

• Service Charge + Salary Enhancement from Midnight + Paid Overtime
• Cycle to Work Scheme
• Company Pension
• Extensive Employee Rewards, including discounts on travel, retail, hospitality, health, and well-being
• Regular Training and Development
• Employee Health and Well-being Services
• Refer a Friend Incentive
• 50% Off Food and Drinks in All Our UK Venues
• Financial Advice Services
• Holiday Accrual Based on Length of Service

The Role

As a Bartender at Metropolitan Gaming, you will set the scene for exceptional experiences and be an invaluable part of our Food and Beverage Team. Bartenders are flexible to our customers' needs and go above and beyond to make anything possible.

Main Responsibilities:

• Keep the bar area clean and organized
• Prepare drinks promptly and with expert knowledge, maintaining the highest standards
• Support the team to ensure efficient and smooth service during busy periods

What We Are Looking For:

• Proven bartending experience in a fast-paced environment
• Ability to engage with and interact comfortably with guests and build rapport to ensure a smooth and elegant service experience
• Master the point-of-sale system for swift and precise order placement
• Exceptional customer service and communication skills
• A passion for delivering an exceptional guest experience & hunger to learn

This position requires working evenings, weekends, and shifts that coincide with a 24/7 trading week, so individuals should be flexible in their scheduling. Bartenders will spend a large portion of their shift on their feet working directly with the public.

Please Note: You must be aged 18 or above and have the right to work in the UK.