Bartender

880 Hard Rock Cafe UK; City of Edinburgh; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Zusammenfassung

Hard Rock Cafe UK is seeking a bartender to be the first line of service, guiding guests through a memorable experience at the bar. You will make drinks to spec, handle cash and card payments, check IDs in line with UK licensing laws, and maintain a clean, well-organized bar area.

You should stay calm in a fast-paced environment, uphold our standards and the 5 core values, and demonstrate product knowledge with friendly, proactive guest engagement to create "Raving Fans".

Qualifikationen

• Duties reflect guest service focus and bar operations.
• Excellent guest interaction and service orientation.
• Ability to work efficiently in a fast-paced bar environment.
• Knowledge of beverage presentation and upselling is a plus.

Aufgaben

• Making drinks to spec recipe
• Demonstrating responsible alcohol service
• Serving food
• Handling cash & other forms of payment
• Making proficient sales transactions - using a point-of-sale system
• Properly checking I.D.s – in line with UK licensing laws (and Challenge 25)
• Maintaining proper cash drawer balances
• Directing guests to areas/restrooms
• Demonstrating impeccable product knowledge
• Suggestive selling - using proven techniques
• Maintaining a clean and organized bar area
• Maintaining proper product pars - through bar pulls & inventories
• Stocking liquor, beer, wine and glassware throughout the shift
• Properly labeling, dating, covering and refrigerating prepped items for the bar
• Maintaining a proper 3-compartment sink - properly sanitizing equipment, utensils, and glassware
• Performing opening, closing & side duties - setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc
• Answering questions - accurately and politely
• Creating memorable experiences
• Entertaining guests to create "Raving Fans"

Kenntnisse

Customer service

Cash handling

Communication

Product knowledge

Tools

Point-of-sale system

Jobbeschreibung

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Bartender is the stepping stone.....the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

• Making drinks to spec recipe
• Demonstrating responsible alcohol service
• Serving food
• Handling cash & other forms of payment
• Making proficient sales transactions - using a point-of-sale system
• Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)
• Maintaining proper cash drawer balances
• Directing guests to areas/restrooms
• Demonstrating impeccable product knowledge
• Suggestive selling - using proven techniques
• Maintaining a clean and organized bar area
• Maintaining proper product pars - through bar pulls & inventories
• Stocking liquor, beer, wine and glassware throughout the shift
• Properly labeling, dating, covering and refrigerating prepped items for the bar
• Maintaining a proper 3-compartment sink - properly sanitizing equipment, utensils, and glassware
• Performing opening, closing & side duties - setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc
• Answering questions - accurately and politely
• Creating memorable experiences
• Entertaining guests to create "Raving Fans"

Job Requirements

• Performing duties which require bending, reaching, lifting & standing for long periods of time
• Maintaining a well-groomed appearance ("having a plan")
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests
• Maintaining HRC’s 5 core Values and Mission Statement #indeedeuk

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007 - the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!