Barista & Guest Experience Specialist

Baxterstorey Uk; Cambourne; Sur place; GBP 21 000 - 24 000; Plein temps

Résumé du poste

BaxterStorey is seeking a friendly, customer-focused team member for their UK hospitality team in Cambourne. You will greet customers, prepare a range of beverages, share menu insights, and maintain a clean, compliant workspace. A positive attitude and teamwork are essential.

Role involves cash handling, basic food prep, and supporting daily operations in a busy cafe environment, with a strong emphasis on service quality and guest experience.

Qualifications

• Friendly, outgoing and people-centered approach to service.
• Excellent listening and verbal communication skills.
• Passion for delivering outstanding customer service.
• Willingness to learn and align with BaxterStorey values.
• Knowledge of food safety and sanitation practices preferred.
• Experience in a similar food service role is a plus.
• Team player with a collaborative mindset and adaptability.

Responsabilités

• Greet customers in a friendly and professional manner.
• Prepare and serve coffee, teas and other drinks to standard.
• Share the menu and provide recommendations; follow allergen procedures.
• Maintain cleanliness and organization of the coffee bar and surrounding areas per schedules and COSHH standards.
• Follow health, safety and food safety guidelines.
• Monitor stock levels and restock as needed.
• Use till systems for payments and orders.
• Assist with basic food prep and keep kitchen areas clean.
• Support team with other tasks as required.

Connaissances

Friendly personality

Great work ethic

Verbal communication

Customer service

Company culture

Core values

Coffee and tea passion

Team collaboration

Adaptability

Hospitality experience

Food safety knowledge

Description du poste

BaxterStorey is seeking a friendly, customer-focused team member for their UK hospitality team in Cambourne. You will greet customers, prepare a range of beverages, share menu insights, and maintain a clean, compliant workspace. A positive attitude and teamwork are essential.

Role involves cash handling, basic food prep, and supporting daily operations in a busy cafe environment, with a strong emphasis on service quality and guest experience.