Barista & FOH Pro — Growth & Free Meals On Shift

WSH Group; Cambridge; In loco; GBP 24.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 Days holiday including bank holiday

Birthday off

Enhanced maternity leave (24 weeks)

Cycle to work

Pension and life insurance

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Employee assistance programme

Discounts via PerkBox

Descrizione del lavoro

BaxterStorey is seeking a Front of House Assistant with barista experience in Cambridge, United Kingdom, to deliver exceptional guest service and support hospitality operations. The role emphasizes teamwork, flexibility, and a friendly, professional approach to guest interactions.

You will work across reception and FOH duties, ensure clean, welcoming spaces, and contribute to a smooth guest experience while upholding BaxterStorey values and standards.

Competenze

• Minimum 1 year's experience in hospitality or a customer-facing role.
• Excellent communication skills, both written and verbal.
• Strong commitment to delivering exceptional customer service.
• Ability to work under pressure while staying composed.
• Desirable: experience in hotel, restaurant or leisure, cafe environment, guest relations or FOH operations.

Mansioni

• Provide outstanding customer service to guests and assist with reception duties.
• Maintain clean, welcoming communal areas and handle guest requests with empathy.
• Collaborate with colleagues to ensure smooth operations and guest satisfaction.
• Support data entry, scheduling and record-keeping with attention to detail.
• Assist with onboarding and training activities for new team members where appropriate.

Conoscenze

Customer service

Communication

Team player

Reliability

Punctuality

Organisation

Flexibility

Descrizione del lavoro

BaxterStorey is seeking a Front of House Assistant with barista experience in Cambridge, United Kingdom, to deliver exceptional guest service and support hospitality operations. The role emphasizes teamwork, flexibility, and a friendly, professional approach to guest interactions.

You will work across reception and FOH duties, ensure clean, welcoming spaces, and contribute to a smooth guest experience while upholding BaxterStorey values and standards.