Barista & Customer Service Assistant (Zero Hours)

Compass Group UK; Cardiff; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Operational training and development

Life assurance scheme

Personal development and training

Wellbeing strategy and Employee Asss t

Regular social events and leadership

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO, part of Compass Group UK&I, is recruiting a dedicated Assistant (Zero Hours) in Cardiff to support bar operations. You’ll prepare drinks, serve high-quality food, and help maintain a clean and welcoming bar area.

The role emphasizes strong communication, teamwork, and reliable performance in a casual, flexible setting. The ideal candidate has previous customer service experience, hands-on brewing know-how, and a proactive attitude to learn and grow within a supportive company culture that

Qualifications

• Previous experience in customer service.
• Hands-on experience with brewing equipment preferred.
• Be a brilliant communicator and able to build relationships.
• Demonstrate reliability and timekeeping.

Responsibilities

• Prepare perfectly blended drinks and serve high-quality food.
• Keep the bar area clean and stocked.
• Receive and process payments (cash and cards).
• Be an enthusiastic team player and a clear communicator.
• Maintain stock of mugs and plates.
• Learn brewing methods, beverage blends, and presentation techniques.
• Check brewing equipment operates properly and report maintenance needs.
• Represent CH&CO and maintain a positive brand image.
• Follow Food Handling & Hygiene standards and Health & Safety regulations.

Skills

Communication skills

Customer service

Brewing equipment

Reliability

Team player

Job description

CH&CO, part of Compass Group UK&I, is recruiting a dedicated Assistant (Zero Hours) in Cardiff to support bar operations. You’ll prepare drinks, serve high-quality food, and help maintain a clean and welcoming bar area.

The role emphasizes strong communication, teamwork, and reliable performance in a casual, flexible setting. The ideal candidate has previous customer service experience, hands-on brewing know-how, and a proactive attitude to learn and grow within a supportive company culture that