Assistant

Gather + Gather; Cardiff; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Training & development

Life assurance

Wellbeing programme

Discount vouchers

Holiday purchase

Employee assistance programme

Regular social events

Job summary

Gather + Gather is recruiting a dedicated Assistant (Zero Hours) to support CH&CO on a casual, zero-hours basis, with a view to developing skills in barista service and hospitality. The role emphasizes high-quality customer service, teamwork, and brand representation at the Cardiff site.

The ideal candidate will have customer service experience, strong communication, and a proactive, reliability-driven approach. Training and wellbeing benefits are outlined in the package.

Qualifications

• Previous experience in customer service.
• Brilliant communicator who can build relationships.
• Able to work under pressure and deliver great service.

Responsibilities

• Prepare perfectly blended drinks and serve high-quality food.
• Keep the bar area clean.
• Receive and process payments (cash and cards).
• Be an enthusiastic team player and excellent communicator.
• Maintain stock of clean mugs and plates.
• Learn brewing methods and beverage blends.

Skills

Customer service

Communication

Time management

Team player

Tools

Brewing equipment

Job description

We're currently recruiting a dedicated Assistant (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week.

As a Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Barista Will

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job Reference: com/1210/48444001/52832000/R/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!