Barista: Craft Coffee & Customer Experience

WHSmith Travel; Stirling; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Employee discounts (up to 50%)

Staff welfare and wellbeing

Job summary

WHSmith Travel is seeking a Barista to provide exceptional customer service in a busy retail setting. You will help customers choose from over 40 beverages and fresh pastries, while maintaining store standards and presenting products with enthusiasm.

Join a friendly team where you will use strong product knowledge to upsell, communicate clearly, and stay organised. The role offers hourly pay, staff discounts, pension, cycle to work, and wellbeing support.

Qualifications

• Experience delivering customer service in a fast-paced retail environment.
• Strong communication and listening skills.

Responsibilities

• Interact with customers to understand preferences and provide recommendations.
• Maintain presentation standards and keep the store stocked and welcoming.
• Use product knowledge to upsell beverages and bakery items.
• Collaborate with team to deliver daily store objectives.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Job description

WHSmith Travel is seeking a Barista to provide exceptional customer service in a busy retail setting. You will help customers choose from over 40 beverages and fresh pastries, while maintaining store standards and presenting products with enthusiasm.

Join a friendly team where you will use strong product knowledge to upsell, communicate clearly, and stay organised. The role offers hourly pay, staff discounts, pension, cycle to work, and wellbeing support.