Barista: Coffee Craft & Customer Delight

Quiet Capital; Greater London; On-site; GBP 18,000 - 23,000; Part time

Job summary

Blank Street in London is seeking baristas who excel in customer service and enjoy working both independently and as part of a team. You will contribute to a world-class coffee program, ensuring high standards of food and drink quality and safety.

The role emphasizes training completion, waste reduction, and active participation with operations and marketing to grow foot traffic and sales. Availability includes part-time or full-time hours, with weekend shifts preferred.

Qualifications

• Experience in the customer service or hospitality industry.
• Available to meet cafe needs and shifts.
• Part-Time: 24 hours/week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
• Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
• Weekend and holiday availability preferred
• You must be authorised to work in the UK

Responsibilities

• Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
• Work within a world-class coffee program using the best coffee equipment to prepare the tastiest drinks
• Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
• Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
• Adhere to Health and Safety Regulations and Food Safety Standards at all times
• Full and complete knowledge and adherence to all product, service and brand training playbooks
• Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Skills

Customer service

Hospitality

Team player

Multi-tasking

Communication

Problem solving

Learnability

Job description

Blank Street in London is seeking baristas who excel in customer service and enjoy working both independently and as part of a team. You will contribute to a world-class coffee program, ensuring high standards of food and drink quality and safety.

The role emphasizes training completion, waste reduction, and active participation with operations and marketing to grow foot traffic and sales. Availability includes part-time or full-time hours, with weekend shifts preferred.