Barista & Customer Experience Pro

Blank Street; Greater London; On-site; GBP 17,000 - 21,000; Full time

Job summary

Blank Street in London is hiring for a friendly, customer-focused Barista to join our team. You will work in our cafe, delivering high-quality coffee and beverages with care and precision.

We seek individuals who are reliable, able to manage time during busy periods, and eager to learn. Part-time (24 hours/week) and full-time (35 hours/week) positions are available, with weekend and holiday availability preferred; UK work authorization is required.

Qualifications

• Experience in the customer service or hospitality industry.
• Availability that meets the needs of our cafes.
• Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
• Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
• Weekend and holiday availability preferred
• You must be authorised to work in the UK

Responsibilities

• Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
• Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
• Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
• Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
• Adhere to Health and Safety Regulations and Food Safety Standards at all times
• Full and complete knowledge and adherence to all product, service and brand training playbooks
• Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Skills

Customer service

Hospitality

Team player

Time management

Multi-tasking

Communication

Job description

Blank Street in London is hiring for a friendly, customer-focused Barista to join our team. You will work in our cafe, delivering high-quality coffee and beverages with care and precision.

We seek individuals who are reliable, able to manage time during busy periods, and eager to learn. Part-time (24 hours/week) and full-time (35 hours/week) positions are available, with weekend and holiday availability preferred; UK work authorization is required.