Barista

Charlotte Street Hotel - Food and Beverage; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Service charge

Health cash plan

Discounted cinema tickets

Gym membership

Complimentary meals on shift

Referral bonus scheme

Flexible scheduling

Dry cleaning service

Enhanced holiday allowance

Season ticket loan

Training & English lessons

Social events & fitness sessions

Cycle to work scheme

Long service awards

Volunteer day

Staff discounts & product perks

Job summary

Charlotte Street Hotel is seeking a passionate Barista to join its Food & Beverage team in London. You will craft a range of coffees and hot beverages, delivering exceptional service to our discerning guests in a dynamic hotel environment.

Work closely with colleagues to ensure smooth service during busy periods, handling multiple orders with consistency and care. A keen eye for detail and enthusiasm for coffee and hospitality will help you thrive and contribute to memorable guest

Qualifications

• Experience crafting a range of coffees and hot beverages.
• Ability to work well in a busy, guest-facing environment.
• Commitment to delivering warm, attentive service with consistency.

Responsibilities

• Craft a variety of coffees and hot beverages with precision and consistency.
• Collaborate with the team to ensure seamless service during peak hours.
• Manage multiple orders while maintaining quality and presentation standards.
• Provide warm, attentive customer service and exceed guest expectations with every interaction.
• Demonstrate a keen eye for detail to ensure each beverage is prepared to perfection.
• Share passion for coffee and hospitality with guests and colleagues.

Skills

Coffee preparation

Teamwork

Customer service

Attention to detail

Espresso machine

Tools

Espresso machine

Job description

Are you passionate about crafting the perfect cup of coffee? Do you thrive in a dynamic team environment where attention to detail and exceptional service are celebrated? If so, we have an exciting opportunity for you to become a vital part of our team at Charlotte Street Hotel.

At Firmdale Hotels, we pride ourselves on creating unique and vibrant spaces that redefine the luxury hospitality experience. With a collection of boutique hotels in prime locations across London and New York, we are dedicated to delivering unparalleled service and unforgettable moments to our guests.

As a Barista at Charlotte Street Hotel, you will be at the heart of our Food & Beverage operation, creating exquisite coffee and hot beverages for our discerning guests.

Responsibilities:

• Crafting a variety of coffees and hot beverages with precision and consistency.
• Working collaboratively with our team to ensure seamless service during peak hours.
• Managing multiple orders efficiently, maintaining quality and presentation standards.
• Providing warm and attentive customer service, exceeding guest expectations with every interaction.
• Demonstrating a keen eye for detail, ensuring each beverage is prepared to perfection.
• Sharing your passion for coffee and hospitality with guests and colleagues alike

What you Need:

• A keen willingness to work collaboratively as part of a team, supporting your colleagues and contributing to a positive work environment.
• The ability to handle multiple orders efficiently, maintaining composure during busy periods.
• A commitment to delivering excellent customer service, going above and beyond to ensure guest satisfaction.
• A passion for detail, with a meticulous approach to every aspect of your role.
• Enthusiasm and energy, bringing a positive attitude to work each day.

What We Offer:

• We offer a competitive salary plus service charge and benefits to be discussed at venue
• Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

About Us

Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away.

With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

• Sunday Times Best Places to Work 2024, 2025 & 2026
• One Michelin Key, 2024, 2025
• One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026
• Best Afternoon Tea, Country & Townhouse, 2024

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.