Bar & Waiting Supervisor

Mcmullen & Sons Ltd; Crews Hill; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Shift flexibility

Weekly pay

Meal discounts 60% (working)

Food/Drinks discounts 25%/20%

BH enhanced pay

Family friendly policies

Gratuities share

GROW career development

Job summary

McMullen & Sons Ltd is seeking a Bar & Waiting Supervisor to lead front-of-house service in our busy pub in Crews Hill. You will manage the bar and waiting teams, drive guest satisfaction and help maintain the warm, welcoming atmosphere our guests expect.

Prior supervisory experience is essential; we offer in-house and external training through the McMullen GROW Programme, a competitive salary, flexible shifts, weekly pay, and attractive staff benefits.

Qualifications

• Supervisory experience in a busy venue.
• Strong customer service and guest relations skills.

Responsibilities

• Lead and supervise bar and waiting teams in a busy pub.
• Ensure high service standards and guest experience.
• Assist with staff training and development.

Skills

Supervisory experience

Customer service

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We're independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family - you'll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of., So, if you're as passionate as we are about great pubs and would enjoy helping to create a warm welcoming atmosphere in a busy pub offering classic pub dishes and local events then you could be our next Bar & Waiting Supervisor at our Classic pub concept, an important part of the McMullen Family. We can offer you…

Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• Weekly pay
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Enhanced rate of pay for key Bank Holidays
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen's GROW Programme - currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number