Bar and Waiting Supervisor

McMullen & Sons Ltd; Botany Bay; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Bonus scheme

Shift flexibility

Weekly pay

60% meal discount while working

Food 25% / drinks 20% off on off days

Enhanced bank holiday pay

Family-friendly policies

Gratuities share

GROW Programme career development

Respectful company culture

Job summary

McMullen & Sons Ltd is seeking a Bar & Waiting Supervisor for a busy, Classic pub concept. You will lead shifts, coach team members and help create a warm, welcoming atmosphere for guests in a busy, guest-centric environment.

Prior supervisory experience is essential; full training will be provided through the McMullen GROW Programme to develop leadership and service excellence. Competitive bonus scheme and progression opportunities are available.

Qualifications

• Experience in a supervisory role is essential
• Excellent guest service skills and warmth with customers
• Willingness to coach and develop team members

Responsibilities

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Skills

Supervisory experience

Guest service

Team coaching

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We're independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you'll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

So, if you're as passionate as we are about great pubs and would enjoy helping to create a warm welcoming atmosphere in a busy pub offering classic pub dishes and local events then you could be our next Bar & Waiting Supervisor at our Classic pub concept, an important part of the McMullen Family. We can offer you…

• An achievable bonus scheme
• Shift flexibility
• Weekly pay
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Enhanced rate of pay for key Bank Holidays
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen's GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number

As a Bar & Waiting Supervisor you will be responsible for

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.