Bar Waiter/ Waitress

Dakota Hotels; Motherwell; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Bonuses for referrals and Trip Advisor

Meals on duty

Uniform provided

Wellbeing support

Job summary

Dakota Hotels is seeking an outgoing Bar Waiter/Waitress for full-time evening shifts to deliver exceptional service in our bar area. The role focuses on attentive table service, guest interaction, and collaboration with restaurant and reception teams.

The ideal candidate has at least 1 year in hospitality, a friendly, proactive approach, and the ability to pour, serve and upsell drinks while maintaining knowledge of allergens and menu options.

Qualifications

• The candidate has at least 1 year of hospitality experience or equivalent.
• Previous waiting or coffee shop experience is preferred.
• Outgoing personality with strong communication skills.
• Able to work at pace and be proactive during shifts.
• Willing and able to pour, serve and sell alcohol.
• Detail-oriented with pride in work and brand research.

Responsibilities

• Deliver attentive table service in the bar, taking orders and delivering food and drinks to tables.
• Build memorable guest experiences through genuine conversation and personalised drink recommendations.
• Collaborate with the Restaurant and Reception teams to ensure smooth communication.
• Maintain strong knowledge of food and beverage menu options, including allergens.

Skills

Hospitality experience

Communication skills

Team collaboration

Proactive under pressure

Alcohol service

Job description

We are Seeking an outgoing individual with waiting experience for the role of Bar Waiter / Waitress to deliver exceptional service to our guests. This full-time role involves working primarily evening shifts, making it ideal for individuals who may have day-time commitments.

PRIMARY ROLE RESPONSIBILITIES

• Deliver attentive table service within the bar, taking guest orders, and delivering food and drinks to guest tables.


• Creating memorable guest experiences through genuine conversation and personalised drink recommendations.


• Work closely with the Restaurant and Reception team to ensure the flow of communication.


• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.


• Having previous waiting or coffee shop experience is strongly preferred.


• Be an outgoing personality with effective communication skills.


• Ability to work at pace and be proactive for the duration of your shift.


• Willing and able to pour, serve and sell alcohol.


• An enthusiastic individual who will promote our culture of positivity.


• Be task oriented with a great pride for the work they do and attention to detail.


• Flexible with shift patterns and available around the needs of our business.


• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota


• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor


• Additional holiday day on the first anniversary of your employment


• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers


• Support from our inhouse Mental Health Champions


• Family-friendly flexible working options


• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment


• Access to a suite of external, certified resources via our Learning Management System


• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan


• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.